Food Lion

Reviews

• CS

  cjaeskiss s

  Apr 17, 2026
  1.0
  Staff always on their devices, the rudeness and lack of customer service etiquette is alarming. I'll never shop this location again.
• BB

  BossyUp Bossy

  Mar 31, 2026
  1.0
  I placed an order online at around 1pm for Foodlion Go And they never filled my order very rude and lied as if I requested to CANCEL the order. This place will never get my funds again. Management sucks & Lazy
• JR

  Jennifer Richard

  Mar 16, 2026
  5.0
  BEST Food Lion in Fayetteville- I love this location- shoutout to every member of your team! I also love how Food Lion stays helping the community by fighting food insecurity through Second Harvest Food Bank. THANK YOU!
• RS

  Rodney Smith

  Jan 22, 2026
  1.0
  Placed an online order for Pick Up at 1pm with a pick up time slot between 4pm-5pm. After working a 10hr day myself, I traveled to the store immediately after work and arrived at 5pm. No update was provided via email or on the App that i downloaded earlier that day as well. After waiting in a pickup park till 5:30 I decided to go into the store. Walk up to the Customer Service counter and a typed note read “Customer Service is closed…sorry for the inconvenience! So I asked for the Manager on Duty and was greeted with less than Management characteristics from the Dress Code, attitude, and shortness of answers. Absolutely no care in the world! This young lady had a phone in her back pocket playing her favorite tunes the entire time I was in there as I first observed the front end. She had no answers for me other than calling Customer Service. I finally saw one of the associates taking a Pick Up order out and stopped her for assistance. She had no answer other than only one associate had been picking orders all day and she was helping out. She referred me to another associate monitoring Self Checkout. This young man had ear buds in his ears listening to his favorite tunes! Give me a break! I eventually left the store after finding the Customer Care number and enjoyed the wait of 25 minutes until i finally made it home and a representative picked up. She apologized and indicated that due to the anticipation of the storm, a lot of delays has been happening. With $181 held up on my account she said it would take 3-5 days for the refund to process and post! Do to the inconvenience ,she offered a $15 dollar gift card or credit on my next pick up order. Still waiting on that too! Sincerely, A local Retail Executive (My Team is Way Better)
• DD

  Dréa

  Jan 22, 2026
  1.0
  The Worse Food-lion!! customer service is either always Close, Western Union ‘s down and more importantly, the dark short female who runs that station typically is unfriendly and rude!! I hate this location!!!

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