Wendy's

3.2
1072 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7681 S. Raeford Rd., Fayetteville, NC
28304, United States

Hours

Reviews

3.2
1,072 reviews
5 stars
327
4 stars
199
3 stars
154
2 stars
92
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the freshness and accuracy of their orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Management Issues

Several reviews indicated a need for better management and staff training, with complaints about understaffing and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoyable food experiences.
  • DB
    Darlene Brickman
    3 days ago
    5.0
    Biggie bag is the way to go. So much food at a good price
  • MS
    Melissa Spencer
    Jan 4, 2026
    1.0
    Walked in to grab lunch and the woman behind the counter was so high I don't even think she knew what was going on. We started to order and they had no chili so we walked out because it just wasn't right that day for Wendy's.
  • MO
    Michael Oclair
    Dec 28, 2025
    5.0
    I ordered the chicken strips (tenders) and they were the best tenders I have ever had from any restaurant I’ve ever been to. They were cooked so well that they were soft and juicy inside the breading. This never happens at a fast food restaurant! I will continue to order these any time I am in their neck of the woods. Try for yourself.
  • J_
    Jenn _kay
    Dec 13, 2025
    1.0
    Stopped by on a Saturday afternoon at noon. And managers were only worried about DT and not their front counter customers. Could not even handle a lunch rush of 8 people! Wow not to mention the manager who was taking orders up front was completely rude to everyone who ordered. Wendy’s need to close their doors.
  • LJ
    Lynn Jacobs
    Nov 22, 2025
    1.0
    On Saturday the 22nd I went to Wendy’s around 3:50 ish maybe, the young lady at the window sounded very nice but when I got my food at the window she kinda like sit my food on my car window okay cool didn’t say anything I know fast food can be aggravating sometimes but please don’t take that out on your customers also please put there sauce in the bag please, you didn’t even have to give me this ranch that had busted other ranch dressing on the cup come on now that’s disgusting, and the last 3 times I have been to Wendy’s day or night the food isn’t hot

Frequently Asked Questions About Wendy's

Is West Fayetteville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to 1:00 AM.