Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the freshness and accuracy of their orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Management Issues
Several reviews indicated a need for better management and staff training, with complaints about understaffing and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoyable food experiences.
DB
Darlene Brickman
3 days ago
5.0
Biggie bag is the way to go. So much food at a good price
MS
Melissa Spencer
Jan 4, 2026
1.0
Walked in to grab lunch and the woman behind the counter was so high I don't even think she knew what was going on. We started to order and they had no chili so we walked out because it just wasn't right that day for Wendy's.
MO
Michael Oclair
Dec 28, 2025
5.0
I ordered the chicken strips (tenders) and they were the best tenders I have ever had from any restaurant I’ve ever been to. They were cooked so well that they were soft and juicy inside the breading. This never happens at a fast food restaurant! I will continue to order these any time I am in their neck of the woods. Try for yourself.
J_
Jenn _kay
Dec 13, 2025
1.0
Stopped by on a Saturday afternoon at noon. And managers were only worried about DT and not their front counter customers. Could not even handle a lunch rush of 8 people! Wow not to mention the manager who was taking orders up front was completely rude to everyone who ordered. Wendy’s need to close their doors.
LJ
Lynn Jacobs
Nov 22, 2025
1.0
On Saturday the 22nd I went to Wendy’s around 3:50 ish maybe, the young lady at the window sounded very nice but when I got my food at the window she kinda like sit my food on my car window okay cool didn’t say anything I know fast food can be aggravating sometimes but please don’t take that out on your customers also please put there sauce in the bag please, you didn’t even have to give me this ranch that had busted other ranch dressing on the cup come on now that’s disgusting, and the last 3 times I have been to Wendy’s day or night the food isn’t hot
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the West Fayetteville Wendy's currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or order.wendys.com and use their delivery or pickup options.
What payment methods are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's support dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and inside the restaurant.
What are some nearby fast food options close to this Wendy's?
Nearby fast food options include Bojangles', Taco Bell, and another Wendy's location, providing variety for customers in the area.
Are there other useful places near Wendy's worth visiting or using when I'm in the area?
Yes, you can visit nearby places such as Rainbow Shops for women's clothing, Dollar Tree for discount shopping, and Jumpin' Java Coffee Shop for coffee.
Where can I get fuel or convenience items near Wendy's on S. Raeford Rd.?
Murphy USA #6807 gas station and convenience store is nearby, perfect for refueling or grabbing quick essentials before or after your meal.