Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor and rude service, with some employees being unprofessional and dismissive.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, including incorrect orders and overcooked fries.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Management Issues
Many customers suggested that the location needs new management or better training for staff due to ongoing service issues.
KN
Kaitlin Narkievich
Nov 13, 2025
1.0
Every time we go to this location the foods wrong/cold and they never have frostys. This time the girl couldn't find the button for sweet and sour sauce so she said it doesn't exist. Terrible place terrible service
TL
Tullie Lochner
Nov 13, 2025
1.0
Don’t care about good service. Forgot our frosty but gave us extra fries. Gave me sweet tea when I asked for unsweet. Don’t bother asking for no cheese, you’re gonna get the burger they made.
BS
B S
Nov 9, 2025
4.0
Food was very fresh and tasty 😋
KA
Kym'Breonna Ashley-Moore
Oct 16, 2025
1.0
i cannot stand this wendy’s. i hate it’s close to me. customer service here is awful. there’s only one nice employee there and it’s an older, black lady that i’ve mostly caught in the morning, everyone else awful! food is okay and depending on the time of day you come, you’ll wait forever.
GG
Gabrielle
Oct 12, 2025
3.0
The fries were overcooked and the burger was cold, like it was sitting out.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fayetteville, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fayetteville, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (910) 764-9700.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Fayetteville Wendy’s serve breakfast?
Yes, this Wendy’s location in Fayetteville, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the West Fayetteville Wendy's currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer breakfast options?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or order.wendys.com and use their delivery or pickup options.
What payment methods are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's support dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and inside the restaurant.
What are some nearby fast food options close to this Wendy's?
Nearby fast food options include Bojangles', Taco Bell, and another Wendy's location, providing variety for customers in the area.
Are there other useful places near Wendy's worth visiting or using when I'm in the area?
Yes, you can visit nearby places such as Rainbow Shops for women's clothing, Dollar Tree for discount shopping, and Jumpin' Java Coffee Shop for coffee.
Where can I get fuel or convenience items near Wendy's on S. Raeford Rd.?
Murphy USA #6807 gas station and convenience store is nearby, perfect for refueling or grabbing quick essentials before or after your meal.