Wendy's

3.1
1056 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7681 S. Raeford Rd., Fayetteville, NC
28304, United States

Hours

Reviews

3.1
1,056 reviews
5 stars
321
4 stars
196
3 stars
151
2 stars
91
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with some employees being unprofessional and dismissive.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, including incorrect orders and overcooked fries.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Management Issues

Many customers suggested that the location needs new management or better training for staff due to ongoing service issues.
  • KN
    Kaitlin Narkievich
    Nov 13, 2025
    1.0
    Every time we go to this location the foods wrong/cold and they never have frostys. This time the girl couldn't find the button for sweet and sour sauce so she said it doesn't exist. Terrible place terrible service
  • TL
    Tullie Lochner
    Nov 13, 2025
    1.0
    Don’t care about good service. Forgot our frosty but gave us extra fries. Gave me sweet tea when I asked for unsweet. Don’t bother asking for no cheese, you’re gonna get the burger they made.
  • BS
    B S
    Nov 9, 2025
    4.0
    Food was very fresh and tasty 😋
  • KA
    Kym'Breonna Ashley-Moore
    Oct 16, 2025
    1.0
    i cannot stand this wendy’s. i hate it’s close to me. customer service here is awful. there’s only one nice employee there and it’s an older, black lady that i’ve mostly caught in the morning, everyone else awful! food is okay and depending on the time of day you come, you’ll wait forever.
  • GG
    Gabrielle
    Oct 12, 2025
    3.0
    The fries were overcooked and the burger was cold, like it was sitting out.

Frequently Asked Questions About Wendy's

Is West Fayetteville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.