Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Many customers reported receiving cold, improperly prepared, or incorrect food orders, indicating a lack of attention to food quality.
Management Issues
Several reviews mentioned unprofessional behavior from management, including negative attitudes and failure to address customer complaints.
Order Accuracy
Frequent complaints about missing items and incorrect orders were noted, suggesting a systemic issue with order fulfillment.
Cleanliness
Some customers pointed out cleanliness issues within the restaurant, affecting their overall dining experience.