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Wendy's

3.3
(1407 reviews)

Business Details

5555 Camden Rd, Fayetteville, NC
28306, United States
(910) 423-0668

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 Camden Rd, Fayetteville, NC
28306, United States

Hours

Reviews

3.3
1,407 reviews
5 stars
476
4 stars
283
3 stars
194
2 stars
112
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Many customers reported receiving cold, improperly prepared, or incorrect food orders, indicating a lack of attention to food quality.

Management Issues

Several reviews mentioned unprofessional behavior from management, including negative attitudes and failure to address customer complaints.

Order Accuracy

Frequent complaints about missing items and incorrect orders were noted, suggesting a systemic issue with order fulfillment.

Cleanliness

Some customers pointed out cleanliness issues within the restaurant, affecting their overall dining experience.
  • BJ
    Bobby jordan
    Feb 12, 2026
    1.0
    Food was cold went in to fix it lady holla at me what are you doing in here I came in fom door most employees are out side smoking or sitting in there cars want proof just look every day they could care less got a refund didn't offer to fix
  • MB
    Mikee B
    Feb 3, 2026
    1.0
    Loud manager. Poor service. Long time to serve.
  • JR
    Johnny Rodriguez
    Jan 26, 2026
    1.0
    I am writing to express my disappointment with my recent order. The fries were oily and stale, and the burgers were prepared incorrectly. I specifically requested no condiments, yet they were included. I also ordered a Big Bacon Classic, but the bacon was missing. In addition, all three orders of nuggets and five orders of fries were excessively oily, as if they had been left sitting for an extended period or cooked improperly. This reflects a lack of attention to food quality and order accuracy. Overall, the experience showed a total lack of care in preparation and service. I hope this feedback is taken seriously and addressed to prevent similar issues in the future.
  • CB
    Cameron Bebeau
    Jan 12, 2026
    1.0
    Always missing food from my order whenever I come here. The atmosphere and the employees are definitely not a redeeming factor by any stretch of the imagination, either.
  • LP
    Leyah Peepsthis
    Oct 23, 2025
    1.0
    They closed the lobby a bit before 9 and I was on a 15 minute break proceeded to take 10 minutes in drive threw and when I needed to cancel my order and asked how the manager got aggressive with her words and also forgot I could hear here when talking to other associates. When I came back because she couldn’t give a refund bc I placed it on the app I did ask her how she told me to figure out myself, I just simply asked for the food and she said no… I deadass payed I’m a manger too and I know it’s not that hard. It really isn’t especially when you know someone has paid for it. I do have a video of the voice conversation of her telling me no bc that is just weird. I showed the girl I was still in work clothes and everything and my timer to go back to work and proof I was getting clocked on the clock

Frequently Asked Questions About Wendy's

Is Hope Mills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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