Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
237 reviews
5 stars
121
4 stars
26
3 stars
11
2 stars
10
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and poor handling of online orders, contributing to dissatisfaction.
Food Quality
While some customers enjoyed the smoothies and food, others noted inconsistencies in taste and quality, with some items being served cold or improperly prepared.
Staff Attitude
A significant number of reviews mentioned a lack of enthusiasm and care from employees, impacting the overall atmosphere of the location.
Cleanliness and Organization
Despite some positive mentions of cleanliness, several customers observed disorganization and unprofessional behavior among staff.
- KBKenza Bo5 days ago1.0Closed at 8: 50???????!!!! Google says 9 pm . Like why?
- JPJonathan PurgasonJan 4, 20263.0Smoothies tasted like cleaner or something funky. Food was good.
- STSSFS TvNov 29, 20251.0my team came in the day before and we had a smooth time getting all our smoothies we can in the next morning with a different person working at the front and she gave us and overly hard time, made us redu our order and her overall attitude was distasteful as well as the staff in back
- AAagetouNov 16, 20251.0whoever the manager is at this location needs a serious etiquette check. i brush her off because i love coming here but time and time again she brings forth a negative attitude to the building. so curt and rude when it comes to asking about things, or even just ordering. she clearly isn’t cut out for the job and it’s just sad to see.
- ELEspadonsa LocklearNov 8, 20251.0I had an unpleasant experience at the Skibo Road Tropical Smoothie today. The manager on duty, Alyssa, refused to enter my phone number for loyalty points, saying she didn’t know how. Fortunately, a polite gentleman from the back stepped up and handled it quickly and kindly. From the moment I walked in, Alyssa’s energy was extremely negative. She mumbled under her breath that she was “so tired of these people,” rushed me through my order, and had noticeable attitude and facial expressions that made me feel unwelcome. At one point, she even hollered to another employee about stocking up so she “wouldn’t have to hear John’s mouth” later not something customers should have to hear. When I politely asked if she could pour the remainder of my smoothie into my daughter’s sippy cup (as other locations have done for me), she rolled her eyes and said she’d have to charge for another smoothie. I explained it’s only because pouring it myself causes spills, but she responded curtly with, “We aren’t other stores.” It’s disappointing to receive this kind of treatment, especially from a manager. The employee who helped me with my rewards number was professional and kind, but overall, Alyssa’s attitude and lack of customer care made this one of the worst experiences I’ve had at Tropical Smoothie.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the general hours of operation for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
What dining options are available at Tropical Smoothie Cafe?
Tropical Smoothie Cafe offers dine-in, in-store pickup, curbside pickup, and delivery services, including same day delivery.
When is pickup service available at Tropical Smoothie Cafe?
Pickup service is available Monday through Saturday from 9:00 AM to 7:30 PM and on Sunday from 11:00 AM to 7:30 PM.
Can I order food online or through an app from Tropical Smoothie Cafe?
Yes, you can order ahead online or through the Tropical Smoothie Cafe app available on both iOS and Android.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late night meals.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What kind of attire is appropriate for visiting Tropical Smoothie Cafe?
Casual attire is appropriate when visiting Tropical Smoothie Cafe.
Are there any nearby dessert places to Tropical Smoothie Cafe?
Yes, Menchie's Frozen Yogurt and Cinnaholic are nearby dessert options where you can enjoy treats before or after your visit.
What nearby restaurants could I visit after Tropical Smoothie Cafe?
You can explore nearby dining options such as Poke Cafe for Hawaiian and Japanese cuisine, MOD Pizza for pizza, Wingstop for chicken wings, and Mission BBQ for barbecue.
Are there fitness or wellness centers near Tropical Smoothie Cafe?
Yes, HealthPlex and HealthPlex - Cape Fear Valley Health System gyms are nearby, convenient if you want to combine a healthy meal with a workout.