Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
234 reviews
5 stars
121
4 stars
26
3 stars
10
2 stars
10
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional, particularly from management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Staff Attitude
A significant number of reviews mentioned that staff appeared disinterested or unmotivated, impacting the overall customer experience.
Smoothie Quality
While some customers enjoyed the smoothies, others complained about inconsistent flavor and quality, with some drinks being tasteless or poorly made.
Cleanliness and Atmosphere
The cleanliness of the location received mixed feedback, with some praising it while others noted unprofessional behavior among staff.
- AAagetouNov 16, 20251.0whoever the manager is at this location needs a serious etiquette check. i brush her off because i love coming here but time and time again she brings forth a negative attitude to the building. so curt and rude when it comes to asking about things, or even just ordering. she clearly isn’t cut out for the job and it’s just sad to see.
- ELEspadonsa LocklearNov 8, 20251.0I had an unpleasant experience at the Skibo Road Tropical Smoothie today. The manager on duty, Alyssa, refused to enter my phone number for loyalty points, saying she didn’t know how. Fortunately, a polite gentleman from the back stepped up and handled it quickly and kindly. From the moment I walked in, Alyssa’s energy was extremely negative. She mumbled under her breath that she was “so tired of these people,” rushed me through my order, and had noticeable attitude and facial expressions that made me feel unwelcome. At one point, she even hollered to another employee about stocking up so she “wouldn’t have to hear John’s mouth” later not something customers should have to hear. When I politely asked if she could pour the remainder of my smoothie into my daughter’s sippy cup (as other locations have done for me), she rolled her eyes and said she’d have to charge for another smoothie. I explained it’s only because pouring it myself causes spills, but she responded curtly with, “We aren’t other stores.” It’s disappointing to receive this kind of treatment, especially from a manager. The employee who helped me with my rewards number was professional and kind, but overall, Alyssa’s attitude and lack of customer care made this one of the worst experiences I’ve had at Tropical Smoothie.
- CHCliff HenryNov 4, 20251.0Food is always good, but the employees are getting significantly more and more rude. They don't acknowledge customers, toss food on the customers. Service is becoming one of the worst in Fayetteville, and that's saying something.
- RRRon ReighardNov 2, 20251.01 food item was wrong, when I called to hopefully get a partial refund, I was met with immediate attitude. - Nov 2 6:52p
- CQChristine QuackenbushNov 1, 20252.0Ordered ahead on app said it would be ready by 8:12 opens at 8. Got there at 8:15 and the door was locked no open sign on and drinks weren’t even started 🤦🏻♀️
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the general hours of operation for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
What dining options are available at Tropical Smoothie Cafe?
Tropical Smoothie Cafe offers dine-in, in-store pickup, curbside pickup, and delivery services, including same day delivery.
When is pickup service available at Tropical Smoothie Cafe?
Pickup service is available Monday through Saturday from 9:00 AM to 7:30 PM and on Sunday from 11:00 AM to 7:30 PM.
Can I order food online or through an app from Tropical Smoothie Cafe?
Yes, you can order ahead online or through the Tropical Smoothie Cafe app available on both iOS and Android.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late night meals.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What kind of attire is appropriate for visiting Tropical Smoothie Cafe?
Casual attire is appropriate when visiting Tropical Smoothie Cafe.
Are there any nearby dessert places to Tropical Smoothie Cafe?
Yes, Menchie's Frozen Yogurt and Cinnaholic are nearby dessert options where you can enjoy treats before or after your visit.
What nearby restaurants could I visit after Tropical Smoothie Cafe?
You can explore nearby dining options such as Poke Cafe for Hawaiian and Japanese cuisine, MOD Pizza for pizza, Wingstop for chicken wings, and Mission BBQ for barbecue.
Are there fitness or wellness centers near Tropical Smoothie Cafe?
Yes, HealthPlex and HealthPlex - Cape Fear Valley Health System gyms are nearby, convenient if you want to combine a healthy meal with a workout.