Tropical Smoothie Cafe

4.4
396 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
150 Andrews Road, Fayetteville, NC
28311, United States

Hours

Reviews

4.4
396 reviews
5 stars
278
4 stars
53
3 stars
22
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about missing items and incorrect orders, particularly with delivery and takeout.

Cleanliness

Concerns raised about cleanliness and hygiene practices among staff, including improper handling of food.

Smoothie Quality

Inconsistent smoothie quality reported, with some customers receiving poorly blended or bland drinks.

Atmosphere

Generally positive feedback on the atmosphere, with many customers enjoying the vibe and ambiance of the location.
  • TZ
    Tira Zepp
    Nov 3, 2025
    1.0
    😃😃😃😃
  • AA
    Alyssa
    Oct 31, 2025
    5.0
    The gentleman that took our order had glasses and darker hair and I didn’t catch his name but GIVE THAT MAN A RAISE! The smoothie was so good and he was so nice! Definitely recommend :)
  • GN
    Glenn Newton
    Oct 10, 2025
    5.0
    Dominique and Layla were fantastic. Customer service was amazing! Would highly recommend this location !
  • EE
    eric elliott
    Oct 2, 2025
    1.0
    It's a bunch of kids running this store and it shows. I wasn't greeted when I came in, mainly bc the front counter workers were seated at the table having a conversation. No issue. I ordered 2 smoothies. I return to my car to make phone call. I come back in about 10 mins later smoothies are not made. No crowd and about 7 workers. I asked the group of workers that were laughing and talking by the food station was somebody making my smoothies. A young lady must didn't like it and turned and said with an attitude that the gentleman i seen scrolling through his phone was just now going to the back to get some vitamin C. She then turns around to the group of co-workers and said, "like I was saying " so I asked what was she saying. She begin walk in my direction yelling. There are many other smoothie spots here in Fayetteville. I recommend any other one to go to.
  • JP
    John Parker
    Sep 28, 2025
    2.0
    Me and my sister came into order our food for our family and the cashier gentlemen was kind and respectful and even brought our drinks to us before he went on break. We waited for our food after putting our order in at 12:57 and had to go an check to see if our food was ready at 1:18. The staff there was being childish and playing around and not knowing what orders went to which slip. My sister confronted the staff about not letting us know our food was ready when they put our food up on the counter next to the to-go orders. One of the staff members was being extremely rude and disrespecting my sister/customer. None of the staff was wearing hair nets or even had their hair up in a ponytail. One of the staff memebers (young black woman with long hair) was being the most disrespectful and her only response to my sister after being told she needed to have her hair up and out of the way and also to take her job more seriously was just NO repeatedly. My sister left and I confronted her and the rest of the staff as well and they tried to be disrespectful to me as well and I told them they aren't going to talk to me or any customer like that and all I got in response was we needed to leave. No apologies or anything. Woukd not recommend going there on Sundays afternoon. To also throw into this review, a young white man went behind the counter out of uniform and started making his own food and was distracting the other employees more than they already were.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.