Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about missing items and incorrect orders, particularly with delivery and takeout.
Cleanliness
Concerns raised about cleanliness and hygiene practices among staff, including improper handling of food.
Smoothie Quality
Inconsistent smoothie quality reported, with some customers receiving poorly blended or bland drinks.
Atmosphere
Generally positive feedback on the atmosphere, with many customers enjoying the vibe and ambiance of the location.
TZ
Tira Zepp
Nov 3, 2025
1.0
😃😃😃😃
AA
Alyssa
Oct 31, 2025
5.0
The gentleman that took our order had glasses and darker hair and I didn’t catch his name but GIVE THAT MAN A RAISE! The smoothie was so good and he was so nice! Definitely recommend :)
GN
Glenn Newton
Oct 10, 2025
5.0
Dominique and Layla were fantastic.
Customer service was amazing! Would highly recommend this location !
EE
eric elliott
Oct 2, 2025
1.0
It's a bunch of kids running this store and it shows. I wasn't greeted when I came in, mainly bc the front counter workers were seated at the table having a conversation. No issue. I ordered 2 smoothies. I return to my car to make phone call. I come back in about 10 mins later smoothies are not made. No crowd and about 7 workers. I asked the group of workers that were laughing and talking by the food station was somebody making my smoothies. A young lady must didn't like it and turned and said with an attitude that the gentleman i seen scrolling through his phone was just now going to the back to get some vitamin C. She then turns around to the group of co-workers and said, "like I was saying " so I asked what was she saying. She begin walk in my direction yelling. There are many other smoothie spots here in Fayetteville. I recommend any other one to go to.
JP
John Parker
Sep 28, 2025
2.0
Me and my sister came into order our food for our family and the cashier gentlemen was kind and respectful and even brought our drinks to us before he went on break. We waited for our food after putting our order in at 12:57 and had to go an check to see if our food was ready at 1:18. The staff there was being childish and playing around and not knowing what orders went to which slip. My sister confronted the staff about not letting us know our food was ready when they put our food up on the counter next to the to-go orders. One of the staff members was being extremely rude and disrespecting my sister/customer. None of the staff was wearing hair nets or even had their hair up in a ponytail. One of the staff memebers (young black woman with long hair) was being the most disrespectful and her only response to my sister after being told she needed to have her hair up and out of the way and also to take her job more seriously was just NO repeatedly. My sister left and I confronted her and the rest of the staff as well and they tried to be disrespectful to me as well and I told them they aren't going to talk to me or any customer like that and all I got in response was we needed to leave. No apologies or anything. Woukd not recommend going there on Sundays afternoon. To also throw into this review, a young white man went behind the counter out of uniform and started making his own food and was distracting the other employees more than they already were.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 8:30 PM, and orders can be placed online.
What pick-up options are available at Tropical Smoothie Cafe?
Both in-store and curbside pickup are available from 9:00 AM to 7:30 PM on weekdays and weekends, with slight variations on Sunday starting at 11:00 AM.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What food and drink specialties does Tropical Smoothie Cafe offer?
They specialize in smoothies, wraps, flatbreads, salads, quesadillas, acai bowls, and other healthy options including vegan and gluten-free choices.
Is there an app I can use to order from Tropical Smoothie Cafe?
Yes, you can order through their app available on iOS and Android, or online for delivery, curbside, or pickup.
What are some nearby restaurants I can visit before or after dining at Tropical Smoothie Cafe?
Nearby dining options include El Burrito Mexican Restaurant for Mexican cuisine, Dino's Pizza for pizza, and China Number 1 for Chinese food.
Where can I find nearby services if I need shipping or mailing near Tropical Smoothie Cafe?
You can visit nearby UPS Access Point, Qwik Pack & Ship, or post office services for your shipping and mailing needs.
Are there nearby spots to relax and enjoy a drink close to Tropical Smoothie Cafe?
Yes, Izzy's Sports Bar and Izzy's Sports Bar pub are nearby spots where you can enjoy drinks and socialize before or after visiting the cafe.