Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others complained about cold, stale, or improperly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Speed of Service
Many customers noted long wait times for food, both in-store and drive-thru, suggesting inefficiencies in service.