Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fayetteville, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5938 Cliffdale Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,363 reviews
5 stars
636
4 stars
315
3 stars
204
2 stars
80
1 star
128
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, poorly prepared food, with specific complaints about soggy buns and burnt items.
Service Speed
Numerous reviews highlighted long wait times for food, with some customers waiting over 30 minutes for their orders.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for poor communication and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Inconsistency
Customers expressed frustration over inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
- FRFelicia RodgersDec 29, 20251.0Bad customer service went there tonight and sat in the drive-through for five minutes. The girl was just sitting there, not taking orders from the drive-through which was crazy. Didn’t even get an acknowledgment and when I drove past, she was doing nothing and wasn’t nobody at the window bad customer service.
- LMLatoya MccollumDec 17, 20251.0The more I took bites the more grease I seen dripping from my burrito so I decided to open it and all you can see is grease and luckily I came to work and couldn’t take it back, but if this is how they make their burritos I recommend they don’t serve a pot of grease. I didn’t order a pot of grease and the lady in the drive thru older short black was not at all friendly. Negative star if I could.
- CRcraig rekowskiNov 29, 20253.0Sonic has definitely fallen down...service is ok but food was disappointing...chili dog had very little chili...tots were cold
- CHCliff HenryNov 12, 20252.0Service and food has been going downhill, was once the best location in Fayetteville now it's not. They stay on the speaker talking trash between employees, takes forever to get your food, and when you finally get your food it's cold.
- LLLydia LeeOct 4, 20252.0brooo the food here is so nasty, I spent 20 bucks of my money to get deep fried oil snack (thats right it wasn't even enough to count as a meal) 😒 not to mention I walked a mile to get here. its not all bad tho thats why the extra star. the ice cream and mozzarella sticks are okay! oh also the tables are covered in sand.