McDonald's

3.6
1700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5090 NC Highway 87 South, Fayetteville, NC
28306, United States

Hours

Reviews

3.6
1,700 reviews
5 stars
655
4 stars
349
3 stars
266
2 stars
137
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes, leading to frustration.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold fries, improperly prepared items, and overall dissatisfaction with the meals.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions, including dirty tables and concerns about food safety.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary.
  • JA
    Josh Allen
    2 days ago
    1.0
    Ordered on the app and thought I would have a smooth pickup at the window...nope. I got pulled up to parking spot #3 and proceeded to wait for 10 minutes while a worker kept walking up and asking what I ordered, even after I gave them the receipt. All the while, I watched 8 vehicles go through the line behind me and get their orders before me. Y'all need to slow down and quit worrying about that timer for the drive thru, and focus on communicating and procedures.
  • RP
    Robert Parker
    3 days ago
    3.0
    Just normal
  • HR
    Howard Rhodes
    Dec 28, 2025
    1.0
    I just went into this restaurant to order breakfast, and I'm the only one inside, they had 3 cars on their drive thru, and about 8 people working, 3 workers and a manager , looking right at me waiting at counter to order, and they all just turned away and continued talking about the color shirt they bought or something !!! I simply walked out,I can "Definitely" spend my money elsewhere for sure !!! I can say this, If I where the owner, and I surely hope the owners look at their cameras ? I would fire every one of them !!! Just not Acceptable at all !!!! "IF ENOUGH PEOPLE WALK OUT OF YOUR BUSINESS !!! YOU WON'T BE IN BUSINESS LONG !!!! Including "McDonald's" !!!! Just look at all the Burger King restaurants that have closed, because of "Customer Service" Issues !!! ??? Let me go find a Waffle house, or somewhere where the employees welcome you into their restaurant, and will actually take you order !!! This generation is the worst !!! "Hands Down" I blame the management and ownership of this franchise !!! They just lost money that they will "Never" get back !!! Good Day! 😡😡😡
  • MJ
    Martin Jasso
    Dec 23, 2025
    1.0
    Sent someone to grab food with a decent order. The workers were playing around, when asking for drinks cause cups weren't given, they told them the drinks were at the fountain. Missing a sandwich, a big Mac was improperly put together and fries were cold. Very disappointed in how this McDonald's is and had better luck with a much further store with door dash. Management needs to see this store over cause the professionalism doesn't seem to be in existence.
  • JD
    J D
    Dec 23, 2025
    5.0
    Very friendly customer service 12/23 . Filled my fries . Seasoned my food. My nuggets were perfect temperature. I also liked they had the app deal on the wall to inform customers. Cute Christmas tree in the corner. I don't get McDonald's often but my faith was restored at this location today .

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's located at 5090 NC Highway 87 South, Fayetteville, NC?

McDonald's at this location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.