McDonald's

3.6
1688 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5090 NC Highway 87 South, Fayetteville, NC
28306, United States

Hours

Reviews

3.6
1,688 reviews
5 stars
650
4 stars
347
3 stars
264
2 stars
136
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with several complaints about cold, overcooked, or incorrect items.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and poor hygiene practices.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food during specific visits.

Management Issues

There were concerns about poor management and training, leading to repeated service failures and customer dissatisfaction.
  • BB
    Brandon
    Nov 16, 2025
    4.0
    I really enjoy the chicken sandwhiches and the cheeseburgers. I also love the breakfast items. However, the fries and chicken nuggets especially, taste really funny, not how I remember them when I was a kid. I'm 20 now, otherwise it's pretty good, but it's not the healthiest food to eat every single day. They use some suspicious ingredients that you can't even pronounce... it's not the preservatives, those are fine, but it's weird. Also the fries and nuggets kinda taste frozen, but since they're deepfried that really takes away that taste 95% of the way.
  • BW
    Barry Washington
    Nov 7, 2025
    5.0
    This is a good place for my grandson to hangout, play, play on the playground and have fun.
  • RD
    Renee Dees
    Nov 6, 2025
    1.0
    Always a 45 minute wait when you place an order though the app for pick up.
  • DW
    Demitries Webb
    Nov 6, 2025
    2.0
    Went 30 miss before closing was ignored at drive through window honkes waited nobody would come out and I also am still owed a mcflurry I never received very aggervating
  • KK
    Kaliah
    Oct 11, 2025
    1.0
    I called today just to see if something was working and they lady was so rude should wouldn’t even let me speak and also she just hang up the phone on me and there always messing up someone order

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's located at 5090 NC Highway 87 South, Fayetteville, NC?

McDonald's at this location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.