McDonald's

3.2
1923 reviews
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Business Details

5009 Sante Fe Road, Fayetteville, NC
28303, United States
(910) 867-7419
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5009 Sante Fe Road, Fayetteville, NC
28303, United States

Hours

Reviews

3.2
1,923 reviews
5 stars
574
4 stars
362
3 stars
307
2 stars
190
1 star
490

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

Several reviews mentioned cold or improperly cooked food, including raw burgers and missing items.

Cleanliness

There were complaints about unsanitary conditions, including reports of roaches and unclean restrooms.
  • KS
    Kevin Sun
    6 days ago
    1.0
    Burger is old deluxe crispy got 2 of the smallest tomato ever seen and fish burger is dry very dry and old
  • MM
    Mikey
    Jan 4, 2026
    1.0
    This place does not even make food how you order. Get cheese on your order, won’t get it, extra sauces, won’t get it. Waste of time and money ordering from here. On top of that the workers always have an attitude like their job is a result of my doing. As I said coming here is a waste of time and money.
  • LD
    Logan Diaz
    Jan 2, 2026
    1.0
    Everything was terrible I was waiting for 30 minutes before I had to go in and get my food. I got my food and it was cold the manager Brittany I a attitude when I asked for a remake hire better people and to make everything worse I saw roaches don't eat here
  • CB
    Chris Brooks
    Dec 30, 2025
    2.0
    Service was HORRIBLE! we t through the drive-thru, had our ordered via the app. Thinking we be in and out.... not at all! As I'm writing this review we STILL haven't received our order! Just unacceptable! C'mon McD's do better!
  • LB
    Lanor Bessur
    Nov 30, 2025
    1.0
    Lol. The employees are miserable, the food takes 45mins to get to you, and food is cold. They must be paying these employees in ketchup packets for this place to be so awful. People are taking bags at random because they are waiting so long.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Fayetteville, NC?

McDonald's in Fayetteville, NC is open 24 hours a day, seven days a week.

Does the Fayetteville McDonald's offer delivery service?

Yes, delivery is available 24/7 with options like same-day and no-contact delivery.