McDonald's

3.6
2106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4115 Raeford Rd, Fayetteville, NC
28304, United States

Hours

Reviews

3.6
2,106 reviews
5 stars
802
4 stars
433
3 stars
367
2 stars
165
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with food preparation.

Wait Times

Customers consistently complained about long wait times, both in drive-thru and inside the restaurant.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.
  • RL
    Robbie L
    5 days ago
    1.0
    Someone jumped in front of me in line today. Like they didn't see me.I was waiting just standing in front of the counter for 10 minutes after I ordered my food on the kiosk. Then they gave me a raggedy cup for my coffee the top can't be secured and latch that I picked up, fell off and spilled a little on the counter .When I asked for a different cup so it don't mess up my car. She's there looking like she has a attitude problem. It is the closest one I can go to but I consider this the worst one I hate going to.
  • AL
    Anna Leah
    Nov 16, 2025
    5.0
    They got our food quickly to us and it seemed like whomever was making the food genuinely cared. I ordered a spicy crispy chicken sandwhich with a large fry and the fries were perfectly salted, crispy, golden and mouth watering. However the sandwich confused me. I haven't had MCdonalds in a few months and I hadn't been to this specific one before but I know for a fact that I have never had a chicken sandwich taste that good before coming from a fast food business. Perfectly crunchy and tender, seasoned well, and the bun was just the right amount of plush and delectable to accommodate the chicken itself. I got it on a Saturday night at 11:30-11:45 p.m. so whoever was working the food back there, keep up the good work. You left someone extremely happy!
  • SG
    stephanie gordon
    Nov 10, 2025
    1.0
    Rudest staff ever God forbid they actually have to acknowledge you let alone speak to you...slow as can be I have seen turtles move faster its not clean there's always homeless around the parking lot and after all that the food is lukewarm and slopped together
  • MM
    Maybelline
    Nov 4, 2025
    1.0
    If you wanna live stay away from this location the food is always undercooked, and like most of their sister establishments they always wanna pull you just to beat the drive through time and serve you cold food
  • VM
    Venita McFarlin
    Oct 26, 2025
    1.0
    This is one of the rudest managers I have ever seen and this is not the first time this has happened. I ordered an iced coffee which is my favorite from McDonald's it was terrible I asked for drizzle and extra liquid sugar I tasted it was terrible as if she didn't put any sugar in it at all. I asked her if I can have some more sugar of course she was rude didn't want to give it to me. I hear her tell her coworker that she wasn't putting all that in no coffee.. then I asked her for some creamer she claimed that she didn't have any.. even when I was in there this guy was waiting on his food at a table she tells him she had already called his number but he told her that he order food to eatin. she then tell him that she didn't have any trays. He was there way before I was waiting for his food. He then had to get up and go get his food instead of her cleaning a tray for him to eat in... this girl is just darn rude.. you guys need to send her for some customer service and professionalism training.. I don't know how she made manager they must have been short managers or something..

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on Raeford Rd in Fayetteville?

Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru, and if so, what are its hours?

Yes, the drive-thru is open 24 hours a day, seven days a week at this location.