Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, many reported issues with cold or improperly cooked items.
ZG
zuleyka a3vida Gomez
Feb 22, 2026
3.0
They don't take my order the way I ask.
The driver tru guy look at me like he wan to fight with me.
And he don't ask me if the order is right.
Please be more selective wen you harign some one to service the public.
DM
DL- MDLC
Feb 15, 2026
1.0
I’m not a picky person, and I rarely leave reviews. Especially for McDonald’s where my only expectation is the speed and reliability of the place. I’ve been to this specific McDonald’s 3 times, and every time they either missed something or screwed up my order. My last order was some nuggets and a sandwich. I did not get any sauce which I specifically added to my order, I got 1 less nugget than what I ordered, and the sandwich was messed up. I do not anticipate perfect quality and presentation but 0/0/3 orders fulfilled is just unacceptable even for McDonald’s. I might’ve let this slip even if they got 1 of my things right. The 2 other McDonald’s does not have this issue.
Management should really step in and correct whatever laziness or stupidity is going on here. The incompetency of the people working here is just ridiculous.
JE
James Elliott
Feb 12, 2026
1.0
Under staff been waiting on food for 25 minutes they still serving breakfast
AD
Amber Diaz
Feb 10, 2026
1.0
Workers are rachet as all get out, was just about a fist fight between employees last time I was there
HM
Hector Montero
Jan 31, 2026
2.0
Just went through this drive through. Only accepting cash no problem order my combo meal. Had to wait extra to get my change. Had to wait and get attendants attention because they forgot to give me my drink. I get home and there are no fries in the bag. Nobody goes to McDonald's and not get fries with their combo meal. I was the only customer in the drive through at the time I am sure the present staff can do better and provide more accurate service.