McDonald's

3.3
1978 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3075 Legion Rd, Fayetteville, NC
28306, United States

Hours

Reviews

3.3
1,978 reviews
5 stars
654
4 stars
363
3 stars
366
2 stars
174
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.

Food Quality

Many customers experienced issues with cold or incorrect food, with some noting that items were not prepared properly.

Management Issues

Several reviews mentioned a lack of effective management, with calls for better training and oversight of staff.

Customer Experience

Overall, the customer experience was negatively impacted by the combination of slow service, unprofessional behavior, and frequent mistakes.
  • BG
    Brooklyn G
    1 day ago
    1.0
    Ordered through DoorDash tn they didn’t send my milkshake so I went up there instead of contacting DoorDash and the big heavy set light skin women said “once it leaves my premises I can’t do anything “ like MAAM YOU FORGOT MY MILKSHAKE MIND YOU IT WAS 5$!!! THEN SHE DIDNT GIVE ME ANY SAUCE LIKE I ASKED THAT ALSO CAME WITH MY ORDER!! So for that I went back through DoorDash and got MOST OF MY MONEY BACK JUST FOR THAT !! This is ridiculous she wasn’t even trying to listen but yet forgot something I PAID FOR
  • TP
    Trena Parks
    6 days ago
    1.0
    This has been the worst experience ever. This is my second time in 2 years that I have tried to support this business. Each time the customer service etiquette gets worse.
  • JC
    Journi Caviness
    Nov 17, 2025
    1.0
    This McDonald’s on Legion Road is consistently disappointing. My order is never right, the staff gets aggressive when you point out their mistakes, the food is cold, and the fries are always stale. Easily one of the worst-run locations I’ve been to. One star would be far to generous!
  • WB
    WARNING I’M A ARIES BITCH
    Nov 17, 2025
    1.0
    All McDonald’s in Fayetteville needs to be shut down especially this location: rude employees! The establishment is nasty I’m gonna call the health department and get them fined and shut down! Food is being served either overcooked or raw, they not cleaning or sanitizing anything, cross contamination of food and drinks
  • KK
    Katrina
    Nov 15, 2025
    1.0
    My granddaughter and I went in for lunch...ordered a cheeseburger happy meal...We shared the meal because she won't eat the burger...WE BOTH GOT FOOD POISONING....and I know it was here because when we got home..I poured out the vanilla shake and the bottom of the shake was YELLOW! We also shared the French Fries....by that afternoon both of us were having cramps and diarrhea...our tummy got hard and swollen...it took several days for the food to work it's way through..we were in pain the whole time....We didn't eat before McDonald's and we sure didn't eat for several days afterwards... The visit was on Oct 30th .The day before my granddaughters first trick or treat! Ruined our whole time! Clean your store..clean your shake machine..empty your old oil! Pay attention! I will NEVER VISIT THIS LOCATION EVER AGAIN!

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Legion Rd in Fayetteville?

The McDonald's at 3075 Legion Rd is open 24 hours a day, 7 days a week for in-store dining.

When is the drive-through at McDonald's on Legion Rd open?

The drive-through is open 24 hours a day, every day of the week.