Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms, which contributed to a negative dining experience.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, including poor customer service and lack of responsiveness.
Food Quality
There were consistent complaints about food being served cold, improperly cooked, or incorrect, impacting overall satisfaction.
Management Issues
Reviews indicated a lack of effective management oversight, with reports of staff being unprofessional and not addressing customer concerns.
MM
Maybelline
Nov 4, 2025
1.0
Nothing is ever good about this location from the employees to the nasty food they try to serve you, the employees including the manager is always rude no matter how nice you try to Be to them they will always give you a hard time! They always will pull you up just for the slightest thing and you better hope and pray that they remember they pulled you because if not you’re gonna have to go in and get your order! The parking lot is drug infested keep your doors locked and windows up
RT
Rowena Tillman
Nov 3, 2025
2.0
Paid $15.36 for breakfast through the drive thru at approximately 9:45 am. I ordered two sausage gravy biscuits, which I received one, a plain biscuit cold and hard, and a steak egg cheese biscuit. The customer service was very good, but I did not receive a receipt.
SF
shawn floyd
Nov 2, 2025
1.0
I’ve been to the McDonald's on Owens Drive three Sundays in a row, and I’m thoroughly disappointed. Each time, they only accept cash, which is incredibly inconvenient. They also never have small buns for the double cheeseburgers and are consistently out of Dr Pepper. It feels like every weekend night, there’s something else they don’t have. This location really needs to step up its game!
TD
Tamela DuChaine
Oct 31, 2025
1.0
If I could leave less than one star for this establishment, I would I haven’t been by here in two years because the service was so terrible. I decided to go today to try again. That was my mistake. This restaurant is so poorly ran. I have no idea how they are still open in Fayetteville. Their attitudes are nasty. They will leave you in the drive-through line for five minutes and not take your order when you drive up to the window they will refuse to take you take it there all well giving you dirty looks and smirking at you. Something needs to be done about this restaurant the poor management and a poor attitude
DT
Divante Timmons
Oct 28, 2025
1.0
#mcdonalds 1903 Owen dr Fayetteville nc 28306 need be close down Asap they always messing up the order they got this lady bring me my food with the bag open like I’m take the food they just nasty I’m post them all over Facebook snap and TikTok they mess up my food all the time and everytime I go in there the manager try tell me I was lier and I had my receipt the workers in there just nasty they got the old lady bring my food with it open it was wet all up I’m call them people about this place