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Krispy Kreme

4.5
(3504 reviews)

Business Details

3250 Bragg Blvd, Fayetteville, NC
28303, United States
(910) 868-4153
https://site.krispykreme.com/nc/fayetteville/3250-bragg-blvd

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Fayetteville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3250 Bragg Blvd, Fayetteville, NC
28303, United States

Hours

Reviews

4.5
3,504 reviews
5 stars
2,530
4 stars
536
3 stars
200
2 stars
70
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are reported as rude or dismissive.

Product Availability

Many customers expressed frustration over the frequent unavailability of popular donut varieties, particularly original glazed and specialty flavors.

Quality Concerns

Several reviews noted a decline in product quality, including stale donuts and less filling in specialty items.

Pricing Issues

Customers frequently commented on the high prices of donuts, with some feeling that the cost does not match the quality received.

Cleanliness and Atmosphere

The store is generally reported as clean, and some customers appreciate the friendly atmosphere, although there are mixed feelings about the overall experience.
  • CM
    Courtney Mcclanahan
    2 days ago
    1.0
    I’m very disappointed. I’ve been the past two days and there hasn’t been barely any donuts. Was told to come back 3hrs later. How does a donut shop not have any donuts. Please do better.
  • ZZ
    Zero_snow
    Feb 20, 2026
    4.0
    Hasn't been updated since I was a kid so the atmosphere isn't the same, when you first go in and greeted with a smile and the smell of hot ready donuts . Felt like a place to go take a family, now feels like another corporate job. But the food still the same though just not as impactful as the early 2000s.
  • KK
    KSL
    Feb 11, 2026
    5.0
    2/10/2026 at around 12:45pm: Thank you to the staff here Krispy Kreme! We were out riding around in a daze because my dad just died, and we saw the sign for donuts😢The staff was so incredibly kind and generous. You are amazing!
  • KC
    Kelly Carter
    Feb 10, 2026
    1.0
    I wish I didn’t have to give this location any stars. Every other KK we visit, it’s a pleasant experience, yet every single visit here, there’s some issue. The employees are either stone faced or just downright rude and they’re always out of every specialty donut, LITERALLY before noon, often by 8:30 am. And so many times I’ve checked the app, they’re even out of original. THEY CAN MAKE THEM! Why? How? I’m not exaggerating and if you don’t believe me, check the app or go by. You will see. To boot, they act like using your rewards is an issue for them on a personal level. Lady refused to scan for my one free donut after I had purchased 4 dozen online for pick up. Told me I had to use the app. Why is there an option for her to scan for my rewards if I have to use the app and how can I scan for it at every other location? I can’t tell you the last time I took the time to write a bad review, but when I tell you they have earned it, I’m not exaggerating. We drove 45 min, one way, the other night for an online order, only to arrive to them being closed HOURS early. No call, no email, and no explanation. Why is the app up if they closed early? They have the ability to turn orders off. So we get there and the only reason we know they’re closed is a handwritten sign on the door. Employees were still inside and we’ve prepaid for our order, so we’re standing at the door and they’re just ignoring us. They wouldn’t even make eye contact, more less give us any direction on how to get a refund! Finally emailed corporate (this isn’t the first time this happened) because I still can’t get them to answer the phone, even the next day, and what do they do? Nothing. A generic “we’re sorry” email that didn’t even include a coupon for our trouble. Plus, I yet to even been refunded for my order, 3 days later. They don’t care and I get why. Because we all keep showing up even when they act like this, but with all the one star reviews I’ve seen as of late, I know many of us are fed up. For my family, even as much as we love KK, this was the last straw. I’m tired of spending legit $40 dollars on 2 dozen donuts to be treated so terribly and not even be able to get my money back for a product we didn’t even get. If you have a choice, try local businesses, Duck Donuts or even Crumbl cookies bc Crumbl employees know how to treat customers and keep products in stock. The experience I had there tonight was a breath of fresh air and just reinforcement not to go back to KK.
  • LW
    Lavardis Whitman
    Feb 8, 2026
    3.0
    Ordered online and paid for it online,only to arrive and noticed closed signs on a few windows including drive thru. So I was upset because that was something my son and I was craving all day just to be disappointed.

Brand Certified Facts from Krispy Kreme

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Certified March 01, 2026Yext Knowledge Graph
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