Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Many customers enjoy the sandwiches and find them fresh, but there are complaints about incorrect orders and insufficient toppings.
Speed of Service
Several reviews mention slow service and issues with order accuracy, contradicting the 'freaky fast' promise.
Cleanliness
Some customers noted cleanliness in the store, but there are serious concerns about hygiene, including reports of roaches.
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Janiya Edwards
5 days ago
1.0
Customer service was terrible the one making the sub was the nicest
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Elaine Ray
Oct 10, 2025
5.0
This will definitely not be my last time Auron was phenomenal and professional with taking my order an that meant a lot. The staff was wondering greeted me with smiles ☺️ and even went out their way to help me with the menu. The sub itself was neat and delicious 😋🤤. I hope when I return I see Auron face thank you Jimmy John's
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Victor Monroe
Aug 17, 2025
5.0
Ok food
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Teddy
Aug 17, 2025
4.0
Clean and great sandwiches. Blonde front desk girl was very rude to my wife but another employee apologized for her behavior. Can’t complain.