Several customers noted issues with cleanliness, including dirty conditions and food left out.
Customer Service
Mixed feedback on customer service; while some praised the friendliness and efficiency, others reported rude behavior and lack of attention.
Food Quality
Food quality received positive remarks for freshness and taste, but there were complaints about incorrect orders and unsatisfactory sandwiches.
Service Speed
Many reviews highlighted quick service, although some customers experienced delays or issues with their orders.
SG
stephanie gordon
6 days ago
1.0
I don't know why but from the get go It was a bad experience. The person behind the counter was very blah, had no personality Whatsoever I asked to please make sure there were no pepper stems in the sandwich. I pulled out 2 this is not worthy of $9 by any means. When I mentioned to the manager, my concerns, it was shrugged off like it was nothing. I will not be back. use to be one of my favorite restaurants back in Detroit. But now you could not pay me to go there. Thank you so much for ruining that for me.
JA
Jonathan Anthony
Jan 4, 2026
1.0
This is the DIRTIEST Jimmy Johns I have ever seen. Came in at about 7pm on a Sunday night, and there was food fragments everywhere, and they had all the meet and cheese and veggies outside of the cooler, just sitting out! Some of it looked like it had been sitting out for hours.
AM
Abby M
Oct 27, 2025
1.0
Did not enjoy the sly mouth and comment the older woman working there said.
WD
Wayne Durden
Sep 5, 2025
1.0
Handled my cash and then immediately started making my sandwich without changing gloves. When I said something he said it was protocol
LS
Lauquan Shackleford
Apr 11, 2024
5.0
Subs are awesome, professional sandwiches with spectacular flavor. Bread was fresh. I placed my oder online and it's always prepared right.