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Dunkin'

3.0
(501 reviews)

Business Details

(910) 900-5486
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fayetteville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9566 Cliffdale Rd, Fayetteville, NC
28304, United States

Hours

Reviews

3.0
501 reviews
5 stars
191
4 stars
50
3 stars
38
2 stars
34
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and indifferent service, with staff often ignoring or dismissing them.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile orders.

Product Availability

Customers expressed frustration over the store being out of donuts and other menu items during operating hours.

Service Speed

Numerous reviews highlighted extremely slow service, with long wait times at both the drive-thru and in-store.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the store.
  • SS
    Silvius Sirbu
    2 days ago
    1.0
    This is a 6$ wrap.... Place sucks and wait is long.
  • CC
    Chase
    Feb 22, 2026
    1.0
    They ignored my wife for 20 minutes. Their excuse was they were out of the donut we ordered, and were busy. A mobile order for donuts that are already made should've taken 5 minutes at most.
  • KR
    Katiushka Rivera
    Feb 11, 2026
    2.0
    My experience today was mixed because of the customer service. On Wednesday, February 11 between 11:20 and 11:40 AM, the lady who took my order spoke to me in a very indifferent and dismissive way. There was no greeting and her tone felt cold and rushed. She kept saying things like “what do you want” and “what else” with no friendliness, and it made the ordering process uncomfortable. I do want to mention that the boy at the pickup window was awesome. He was polite and friendly and made the experience better at the end. I know everyone can have a tough day, but basic courtesy when taking orders really matters.
  • JL
    Jesse Latrell
    Feb 10, 2026
    1.0
    These people spend more time outside smoking than inside working
  • RR
    Rockee
    Jan 24, 2026
    1.0
    Asking for tips at a drive through is crazy

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9566 Cliffdale Rd in Fayetteville, NC?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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