Dunkin'

3.1
483 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fayetteville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9566 Cliffdale Rd, Fayetteville, NC
28304, United States

Hours

Reviews

3.1
483 reviews
5 stars
184
4 stars
50
3 stars
38
2 stars
32
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty surfaces and unclean food items.

Product Availability

Customers expressed frustration over the store being out of popular items, including donuts and ingredients for drinks.

Staffing Issues

Many reviews pointed to understaffing as a major problem, leading to slow service and poor customer experiences.
  • AE
    Andy Enloe
    2 days ago
    4.0
    For some reason when you go here regardless of how many staff they have it takes so long to get service as many times they are talking and joking not realizing that customers are the reason they are there.
  • ER
    Esteban Ruiz
    3 days ago
    2.0
    I went through the drive through today and was handed my food. I tried asking for more napkins but the employee that gave me my food had their headphones in so she just walked away and let the window close on me mid sentence.
  • BB
    Benjamin Van Buren
    Nov 16, 2025
    3.0
    There is no consistency, You can order the same drink every day and get it 7 different ways. Not to mention if we place a large order it's hasn't been correct once, making us return for missing items
  • TS
    T S
    Oct 17, 2025
    3.0
    This location is decent just very unorganized. I sat at the drive thru speaker for 10 mins and no one ever came so I drove to the window and no one ever came. They got my order wrong several times.
  • SS
    summer
    Sep 24, 2025
    1.0
    - even though i was the only car there at the time it seems like they rushed to make my drink. - the lady at the confirmation board was rude and i understand keeping wait times down but please listen to ur customers. - they got my drink wrong twice. and added ingredients that i told them not to. - they also did not tell me my total (illegal btw!) this is my second time going to this dunkin donuts and they messed up my drink the first time too.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9566 Cliffdale Rd in Fayetteville, NC?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.