Multiple reviews highlighted unsanitary conditions, including unpleasant odors and dirty floors.
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and slow service.
Product Quality
Several customers expressed disappointment with the quality of ice cream and food items, citing issues like incorrect orders and poorly made blizzards.
Consistency
There were complaints about inconsistent availability of menu items and frequent machine breakdowns, particularly with ice cream machines.
Value for Money
Customers noted that prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
SS
S
Oct 27, 2025
1.0
We’ve tried to give this location several chances, but unfortunately it’s not great. The ice cream always is served wet and melty like soup. They never do the flip thing here because they know it’s 100% liquid. The store smelled like vomit. The girl behind the counter was mean mugging me the entire time I ordered. My ice cream tasted really “off” and I could only have a few bites. It’s bad.
JR
Jordon Robertson
Oct 1, 2025
5.0
Great service. Good customer service
LH
Lezzett Huggins
Sep 13, 2025
5.0
They were great!
DD
Dehattcia DeNoia
Sep 6, 2025
1.0
ABSOLUTELY DISGUSTING & DIRTY!!! The manager made my food & didn’t even use gloves. How are you the manager & don’t even wear gloves. The place smelled spoiled that I should have just turned around, but atlas here we are. They do not care here, like I mean not even trying yall!!! Don’t eat here, your stomach will hate you!!!
CK
Charlotte Kaufman
Aug 21, 2025
1.0
How does a strawberry cheesecake not have strawberry or cheesecake? A bunch of graham crackers does not count. I got two cookies and creams that weren't mixed. Terrible place.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the regular opening hours for Dairy Queen (Treat) in Fayetteville, NC?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 12:00 PM to 9:30 PM.
Are there any special holiday hours or closures at Dairy Queen (Treat)?
Yes, for example on November 26, 2025, it's open 10:30 AM to 8:00 PM. It is closed on November 27 and December 25, 2025. On December 24, 2025, it closes early at 4:00 PM.
Does Dairy Queen (Treat) offer mobile ordering and deals?
Yes, they provide mobile ordering and rewards through their app, which you can download for exclusive deals.
Is Dairy Queen (Treat) family-friendly and good for kids?
Yes, it welcomes families and children, making it good for kids.
Where is Dairy Queen (Treat) located?
It is located at 430 Westwood Shopping Center, Fayetteville, NC 28314-1532, USA.
Can I order Dairy Queen (Treat) items online for pickup?
Yes, you can place an order online for pickup through their website.
What other frozen yogurt or ice cream shops are near Dairy Queen (Treat)?
Nearby, customers can find TCBY, a frozen yogurt shop, and another Dairy Queen ice cream shop.
What shopping center is Dairy Queen (Treat) located in, and what convenience does it offer?
Dairy Queen (Treat) is located in Westwood Shopping Center, which offers various shops and amenities for a convenient visit before or after enjoying your treat.
What nearby services and amenities can complement a visit to Dairy Queen (Treat)?
Nearby services include beauty salons like Marilyn's Beauty Salon Latinos and Five Star Barber Shop, a gym called Westwood Fit Body Boot Camp, and printing/shipping services at The UPS Store in the shopping center.