Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and understaffing.
Cleanliness
Many reviews mentioned that the restaurant was often dirty, with unclean tables and windows.
Product Availability
Numerous customers expressed frustration over the unavailability of popular menu items, particularly ice cream flavors.
Positive Staff Interactions
Despite the issues, some customers highlighted friendly and helpful staff members who provided good service.
Food Quality
While some enjoyed the food, there were complaints about incorrect orders and unsatisfactory food preparation.