Chipotle Mexican Grill

3.9
2485 reviews
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About

Mexican Restaurant
Chipotle Fayetteville NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1918 Skibo Rd, Fayetteville, NC
28314, United States

Hours

Reviews

3.9
2,485 reviews
5 stars
1,197
4 stars
561
3 stars
251
2 stars
140
1 star
336

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and floors.

Customer Service

Customers frequently reported rude and unhelpful staff, with many noting a lack of professionalism and poor attitudes.

Food Quality

Several reviews mentioned issues with food quality, including stale chips, undercooked rice, and missing items from orders.

Inconsistent Experience

While some customers praised the food and service, many others expressed frustration over inconsistent portion sizes and service quality.
  • CM
    Cassandra Macklin
    3 days ago
    1.0
    This Chipotle on Skibo Road in Fayetteville, NC used to be fantastic when they first opened,but now I wouldn't eat here for free. I don't know who the manager is, but they need to fire the whole staff and start from scratch. I one word to describe this place "Disgusting" from the nasty serving line to the overflowing garbage cans. Absolutely "Disgusting" I did not dare eat any food. I tried to contact you using the method you added in your comment and just like the workers at this location,it didn't work .
  • MW
    Michael Woods
    Jan 5, 2026
    4.0
    My grandson and I really love Chipotle Mexican Grill—it’s one of our favorite spots when we want to change things up from our normal food run. The food is always fresh, flavorful, and made just the way we like it. The portions are generous, and there are plenty of options to mix things up each visit. It’s a fun, easy place for us to enjoy a good meal together, and it never disappoints. Chipotle is definitely a go-to when we’re in the mood for something different but reliable.
  • GG
    Gingie
    Jan 5, 2026
    1.0
    I’m genuinely not one to ever complain about a small mishap when it comes to takeout. I’ve worked in the food service industry, I know things get busy, and i completely understand stuff gets messed up sometimes + the employees are almost always teens or very young adults. However, I am TIREEEDDDD of this and have had numerous bad experiences at this specific location so I had to share my experience this time. I ordered a veggie bowl which comes with guac, and *cough cough* the VEGGIES. To my surprise neither of those things were in my order! How are you going to sell a veggie bowl to people and not have the most crucial part of the bowl?? The dang veggies. Anyways, I digress because that wasn’t even where the issues stopped! I go to grab my already heartbreaking bowl out of the bag, and what do I find underneath it? An Olympic swimming pool sized puddle of sour cream water and a bowl that’s dripping out the bottom (lovely!! This is going so great😁👍) I open the bowl to find that there’s almost no rice whatsoever. (I always get light rice but this was literally a sneeze of rice… a portion size for ants) What rice actually is in the bottom, got gummed up and was SWIMMING in bean/ sour cream water. I know dang well the difference between sour cream and the liquid crap that sits on top of it once it separates, and lord that’s what was in my bowl. So if you want a veggie bowl minus your guac/veggies, and you’d also like it to be baptized in bean water and sour cream excrement, be my guest and go here. Safe to say I will never be going to the Skibo location ever again. To top it all off, the app couldn’t even bother to give me a refund. They just slapped a free entree and a side of guac onto my next order😀 I think I’m going to pass on the opportunity to get a bean and sour cream smoothie again.
  • DB
    Dorothy Bryant
    Dec 31, 2025
    1.0
    We stopped by on 30 Dec '25 and the place was a mess. The floors were dirty, the tables and counters, and the food prep stations where they make your food. The only thing worse than the mess was the attitude of the hispanic girl with the nose rings making our food. It was a horrible experience.
  • KS
    Karen Sanchez
    Dec 7, 2025
    1.0
    My name is karen but I promise you I’m not A Karen! But look at this!! EEWWW what is this?????!!? Also I payed for guace AANNNDDD A SIDE OF GUACE!! I only got this nasty guace 🤮🤢

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Fayetteville, NC?

Chipotle Mexican Grill is located at 1918 Skibo Rd, Fayetteville, NC 28314, United States.

What are the operating hours of Chipotle Mexican Grill in Fayetteville?

Chipotle Fayetteville NC is open daily from 10:45 AM to 11:59 PM.