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Brand Certified

Chipotle Mexican Grill

4.0
(1127 reviews)

About

Mexican Restaurant
Chipotle Fayetteville Ramsey St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4715 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.0
1,127 reviews
5 stars
620
4 stars
206
3 stars
118
2 stars
57
1 star
126

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food areas.

Customer Service

Feedback indicated a mix of friendly and rude staff, with several customers reporting negative interactions.

Food Quality

Customers expressed disappointment with food quality, including cold meals, small portions, and incorrect orders.

Staffing Issues

Several reviews noted understaffing and long wait times, impacting overall service experience.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, particularly with online and to-go orders.
  • JF
    Jaylen Fulton
    3 days ago
    1.0
    When i got my food it looked rushed and it was only half in there
  • TD
    T&T D
    Feb 13, 2026
    1.0
    The first gentleman working the line tonight had an excellent attitude. He greeted us warmly and set a positive tone. Unfortunately, the experience declined after that. The young woman who assisted us next seemed overwhelmed, and while I want to be mindful and not overly harsh, her customer service was extremely poor. Her demeanor came across as rude, her smile felt forced, and she lacked basic customer service awareness. For example, when I asked for something extra, she reacted as if the request was unreasonable—even though it’s common knowledge that extras come with an additional charge, and I was fully prepared to pay for it. Everyone who walks in is different, and it’s important for staff to understand how to communicate respectfully with all customers. The two young ladies at the register also need additional customer service training. They were not as dismissive as the previous employee, but they still lacked the professionalism and courtesy expected in a customer‑facing role. Will I return? Probably not. We recently relocated from Greenville, SC, purchased our home in Apex, and were only in Fayetteville visiting someone—so thankfully this won’t be our regular location. Management should be aware that the staff is a direct reflection of the leadership. I strongly encourage proper training and coaching to ensure customers receive the level of service they deserve.
  • DS
    darlene Seegars
    Feb 6, 2026
    2.0
    It didn’t have a lot of seasoning.
  • JT
    Jane Thayer
    Jan 4, 2026
    3.0
    Dirty place to eat, tabels always dirty, drink machine area is just nasty,
  • KW
    K W
    Jan 3, 2026
    3.0
    Whoever is doing to go tonight 1/3/26 around 5pm, go home. Half filling these bowls. It's no way I can shake my bowl and here ish moving. They also forgot our chips and apple juice. My fault for rushing and not checking my order.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Fayetteville Ramsey St. serve?

Chipotle specializes in customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 4715 Ramsey St, Fayetteville?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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