Chipotle Mexican Grill

3.7
583 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Fayetteville Raeford Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3101 Raeford Rd, Fayetteville, NC
28303, United States

Hours

Reviews

3.7
583 reviews
5 stars
283
4 stars
97
3 stars
56
2 stars
42
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold meals, undercooked ingredients, and poor portion sizes.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty surfaces and overflowing trash.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Overall Experience

While some customers had positive experiences with good food and service, many others indicated a decline in quality and service at this location.
  • RC
    Richard Cook
    2 days ago
    5.0
    For only $10.10, I get a bowl that is sure to fill me up every time.
  • AS
    Ashaya (Shay)
    Nov 12, 2025
    3.0
    There was a lady at the front of the assembly line that had ton of attitude just because I had a bigger order. I am still a paying customer, I wasn't rude or anything negative towards her but she kept being rude to me.
  • JO
    Jaime Ochoa
    Nov 10, 2025
    4.0
    American style Mexican food. Appetizing and very filling, can never go wrong with Chipotle.
  • EC
    Elizabeth Ciccone
    Nov 7, 2025
    3.0
    I ordered steak and got NO STEAK!. I also asked for NO GUACAMOLE and i got GUACAMOLE!!!!!
  • BL
    Becca Locklear
    Oct 27, 2025
    1.0
    If you care about your mental health, don’t go to this location!! I went to this Chipotle to order five meals for my family, and the experience was very disappointing. The employee who helped us was extremely rude and did not give me the chance to choose the ingredients that would work best for my kids. As most people know, some children have food sensitivities, especially with things like cheese, but instead of being patient, she looked annoyed and even shook her head while I was ordering. Her attitude completely killed my appetite, and it made things worse for my son, who struggles with social anxiety. He felt so uncomfortable and upset that he couldn’t even eat his dinner. This was supposed to be a simple family meal, but it turned into a stressful and unpleasant situation.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill on Fayetteville Raeford Rd?

You can customize burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following Chipotle's Food with Integrity principles.

What are the opening hours of Chipotle Mexican Grill at 3101 Raeford Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.