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Brand Certified

Chipotle Mexican Grill

3.7
(593 reviews)

About

Mexican Restaurant
Chipotle Fayetteville Raeford Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3101 Raeford Rd, Fayetteville, NC
28303, United States

Hours

Reviews

3.7
593 reviews
5 stars
287
4 stars
97
3 stars
57
2 stars
42
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food freshness, incorrect orders, and unsatisfactory portion sizes.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, leading to negative dining experiences.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and overflowing trash.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly during busy hours.

Overall Experience

While some customers enjoyed their meals and praised specific staff members, many expressed disappointment with the overall decline in quality and service.
  • MR
    Michi Rivera
    Jan 29, 2026
    1.0
    First and foremost before last night I LOVED chipotle now I wouldn't spend a single penny... As I was eating my food I'm half way through my food and find a freaking hair in my food!!! I instantly lost my appetite and got nauseous. I use to work at a chipotle and they were so anal about making sure ur hair was tied or u have the hair net or beard net and so finding hair in my food I was so mad like bro come on I guess this location doesn't care. Do better. If u don't like ur job find a better one.
  • SB
    stephanie bryant
    Jan 21, 2026
    1.0
    What is going on with the Chipotle on Raeford Road? My bowl was made incorrectly and I didn’t receive any of the toppings I asked for. On top of that, the food wasn’t fresh, the portion sizes were lacking for the price, and the queso wasn’t even filled properly. If I’m paying Chipotle prices, I expect a full bowl made correctly and fresh ingredients. Very disappointing experience. Called for a refund because this is not it.
  • CB
    Charlene A Bugg
    Jan 12, 2026
    3.0
    They acted like I was being difficult because I asked about how much protein was in the vegetarian meat. I said my iron’s been low and feeling like passing out but they couldn’t tell me how much protein was in it and the only thing on your menu that says the amount of protein is the chicken. I’m just wondering how that helps to compare. Matter of fact your menu doesn’t say what else besides chicken on the menu has protein, not meat or veggies.they weren’t caring at all, for sure, esp the manager.
  • SC
    Samantha Clarke
    Dec 9, 2025
    1.0
    Wish I could leave 0 stars as I found a plastic wrapper in my burrito.
  • CB
    Cheyenne Bailey
    Nov 26, 2025
    1.0
    they are hiring anyone with the nastiest attitudes so feel free to apply! this lil girl behind the counter threw peoples food together and caught an attitude when people called her out for throwing their food or putting barely anything on their plate. Saying she had every reason to be upset since she was there since 2pm. maybe stop scheduling her if being there is that much of a strain on her or put her jn the back somewhere. where was management?????? the girl at the register apologized to every single person. when she got to me i told her she was doing great to be met with an eye roll and what do you want. seriously? thats how you speak to people? she missed out on a $20 tip for just herself because ahe was the only one making food. this location needs secret shoppers or just shut down. Skibo rd location NEVER treats people like this!!!! even at 12am they still treat you like a good person. piss poor attitudes and customer service. Never again will i visit this location. ill make the drive to skibo from now on.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill on Fayetteville Raeford Rd?

You can customize burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following Chipotle's Food with Integrity principles.

What are the opening hours of Chipotle Mexican Grill at 3101 Raeford Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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