Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported long wait times, incorrect orders, and poor customer service, with some feeling ignored or unwelcome.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh, leading to dissatisfaction with the meals.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant and bathrooms, with complaints about trash and lack of basic supplies.
Staff Performance
While some staff were praised for being friendly and helpful, others were criticized for being unprofessional and inattentive.
JK
Jennifer Kollas
Feb 14, 2026
1.0
Couldn't use women bathroom men were using and going in ans out. The cashier (John) didn't want to help. I wanted a bacon egg and cheese meal with no biscuit stated it cant be done. They had plenty of bowls. Dont like wasting food but also it wasn't too hard to just place my food in a bowl. The place is filthy will never go back
EB
Emmanuel Battle
Jan 29, 2026
5.0
I do eat here. I came in one morning they took so long with my food. I didn't know that my food was cooking because the young lady made my sandwich and then she took it back from her. I have already ordered my list as I always do before I order my food this day I had to leave because I was waiting for my food and never got it
MR
Matt Rohrbaugh
Jan 15, 2026
4.0
If you order fries or Bo rounds make sure they are fresh before leaving . Other than that the food is great
NA
Natalie Andrews
Jan 11, 2026
1.0
Stopped to eat here yesterday (1/10/26) and got food poisoning. I had the fried chicken dark and dirty rice. This is the only thing I had to eat the entire day so… spent the entire night throwing up and now sever stomach cramps.
OS
O.G. SHY
Jan 6, 2026
5.0
The employees who took my meal were polite and very patient. They didn't miss a detail on anything I ordered and did not forget my sauces. The chicken and biscuits were fresh and hot, would probably refrain from the Mac and cheese but the cole slaw was excellent that day.