Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times for food, both in-store and drive-thru, with some experiencing waits of over 30 minutes.
Food Quality
While many customers enjoyed the food, there were numerous complaints about inconsistency in quality, including cold or undercooked items.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and lack of acknowledgment.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the parking lot and dining area, affecting overall customer satisfaction.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
WK
Wanda Knafelc
5 days ago
1.0
I guess I should have looked at the reviews before I came to your business. I ordered a steak biscuit for lunch and when I was on my way back to work at 1045, I opened up the biscuit, and it was an egg and cheese and sausage. This is why these people do not deserve to have $15 an hour because they can't even get the simplest order correct. Did I call the business? No, because they'll say they'll replace my order the next time I go back to their business. I will take the loss and never do business with this business.
SN
shelly newton
Dec 26, 2025
1.0
I placed an order through door dash my food came cold with 1 bo round. I was literally working a cross the street from Bojangles I could go pick up my food because I was working and we were short staffed. I Very disappointed.
JH
James Hudson
Dec 5, 2025
1.0
I guess at different times of the day you can't eat inside because no 1 Is even there to take your order I guess I know now 5pm not the time to din in
CM
Christian Manuel
Dec 5, 2025
1.0
They took near 30 to 45 minutes just to get an order, when other were served after me. It was ridiculous wait time. Had to walk inside to grab food
RH
Russell Harris
Nov 30, 2025
4.0
The food was nice and warm and pretty tasty and the store was clean. It was very quiet in the store but it was Sunday so I can understand. The only negative issue I have is the parking lot. The place is surrounded by high end apartments in the parking lot was pretty filthy. Almost changed my mind about going in but glad I did.
Bojangles offers boldly seasoned chicken, scratch-made biscuits, their Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles at 914 Berkley Hall Way?
Dine-in is available daily from 5:00 AM to 10:00 PM.
Does Bojangles have a drive-through, and what are its hours?
Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.
Can I order Bojangles food online or through a mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android or via their website.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and traveler's checks.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Is Bojangles wheelchair accessible?
Yes, the location has wheelchair accessible entrances and parking available.
Are there any nearby places where I can shop or find gifts after dining at Bojangles?
Yes, Keep It Simple Gifts and Kelly's Florist are nearby shops where you can find flowers and gifts.
If I need fuel or convenience items near Bojangles, where should I go?
There is a 7-Eleven convenience store and gas station close to Bojangles for your fuel and quick shopping needs.
Are there nearby fitness centers if I want to work out before or after visiting Bojangles?
Yes, Wakanda Gym and One On One Personal Training are nearby options for fitness activities.