Bojangles

3.1
761 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6301 Ramsey Street, Fayetteville, NC
28311, United States

Hours

Reviews

3.1
761 reviews
5 stars
261
4 stars
115
3 stars
75
2 stars
72
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items.

Food Quality

Several customers complained about food being undercooked, overcooked, or not meeting expectations.

Management Concerns

There were multiple mentions of poor management and staffing issues contributing to the overall negative experience.

Mixed Experiences

Some customers praised individual staff members and specific visits, indicating inconsistency in service quality.
  • BP
    Brandon Provins
    4 days ago
    1.0
    Ordered online to pick up inside. Inside the place is like a morgue where you wait 30 minutes until someone finally notices you. They ask for your name only to be told they don't an order for that name. So you wait another 30 minutes while they make it (incorrectly) from scratch. Most anyone could blindly walk behind that counter with no training and provide better service.
  • GG
    Gregg Ginn
    Jan 4, 2026
    1.0
    30 minute wait in the drive thru. The biscuits were hard & I threw them out. No apology for the wait or even a sarcastic thank you! And the health rating of 90! Bojangles has lost a 30+ year customer's business!
  • TB
    Tyler Beltz
    Jan 1, 2026
    1.0
    The wait is crazy. Took my money thru the drive thru then sent me to wait in the front of the store waited ten minutes. Plus the sanitation rating is 90. And the crazy thing is it was me and only 2 other customers. And food was cold.
  • DG
    Deana Ginn
    Dec 27, 2025
    1.0
    Absolutely ridiculous with service! Waited 25 minutes in the drive thru for two steak biscuts. This biscuts were hard and crumbly. The worker at the window was super unfriendly and did not offer an apology for such a long wait. She said absolutely nothing and had a huge attitude. Avoid this restaurant!!
  • GG
    G-Shopz
    Dec 20, 2025
    1.0
    The Artificial Intelligence speaker took my order at the box. There were not a lot of cars present but it took 17 minutes to get to the drive thru window. The cashier was reading an order that I didn’t not place with the box. We then provided our order again. I was told to pull up and I had to wait an additional 10 minutes. My food arrived and it was all in my box. I ordered for 3 didn’t people and all items were in box. I additional drink I ordered was not present or even found on the receipt so once again time wasted. I had to get out my car and walk into the establishment just for a manager to go back and forth with my and also would provide my refund receipt or regular receipt with my customer number. She probably wanted to block the survey. I will be reaching out to corporate regarding this store.

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in Fayetteville?

Bojangles in Fayetteville is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Bojangles offer drive-through service? If so, what are the hours?

Yes, Bojangles has a drive-through that operates from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday. On Sunday, it opens at 6:00 AM.