Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and poor communication.
Wait Times
Numerous reviews mention excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
Several customers reported issues with food quality, including undercooked items, incorrect orders, and food that was not fresh.
Management Issues
Many reviews highlight a lack of effective management, with complaints about staff being untrained, unprofessional, and unmotivated.
Inconsistency
Overall experiences vary greatly, with some customers praising specific staff members while others report consistently poor service.
NM
Nia Mcneill
Nov 9, 2025
1.0
Dirty rice is really nasty I always go to bojangles for dirty rice and this location has the worst dirty rice no meat in it at all and it’s dry nothing “dirty” about it at all just plain rice
TA
Trace Anderson
Nov 9, 2025
2.0
I have not ordered from this particular restaurant in several months, and today I was reminded why.
I placed a curbside pickup mobile order at around 10:30 this morning, with pickup time at 10:46. I pull into a mobile order curbside pickup parking spot at the restaurant at 10:48. About ten minutes later, an employee comes out and asks if I’m waiting on the order she has. I tell her no, and I gave her the details of my order. She didn’t say a word and handed the food off to the car parked next to me. I assumed that they were short staffed, so I waited. I checked the app and the app stated that my order was fulfilled as of 10:46. Twenty more minutes go by, so I go through the drive thru.
I spoke into the speaker that I have been waiting to for my mobile order and before I could even finish, an employee rudely interrupted me saying I needed to come inside to pick it up. I explained to her that it was a curbside pickup order, and she again interrupted me saying that I just needed to come inside to pick it up. I’ve already been waiting longer than thirty minutes past the original pickup time, so I’m pretty annoyed.
I go inside and - surprise - there is a line. The employee behind the counter is trying to take orders while also fulfilling orders herself. There seemed to be four or five other employees working in the back as well.
Another ten minutes go by of me trying to get the attention of someone. Finally, I had to rudely interrupt the counter employee and explained that I had been waiting for 45 minutes now for a CURBSIDE pickup order. She said to me something to the effect of “you should have came inside. We’re busy and short staffed and we don’t have the time to do curbside right now.”
This restaurant is under HORRIBLE management. The hourly employees seem to be consistently overworked and understaffed. If you are not able to fulfill one of the main features of modern day fast food - curbside pickup - then do not offer it. I sincerely hope this restaurant either gets new management or very heavily retrains the current manager. The hourly employees deserve better.
The food was good at least.
DB
Dale Bill
Nov 8, 2025
1.0
On 11-8-2025 it took 10 mins. for someone to rake our order inside the restaurant. Then it took another 15 minutes to receive our order which was all dark meet when we ordered all white meat.
FG
felicia griffin
Nov 6, 2025
1.0
Worst bojangles to ever go to you'll have to wait bout 30 min just for ur food ! im a manger at McDonald's couldn't leave my store so I sent my employee. They didn't give a receipt but gave me Messed up food and it was cold ! When I called the store 3 times last night no one picked up called this morning for someone to tell me I'll need a receipt and to get the phone hanged upon me .... when they didn't give one but I tell her I have phone records and bank statement n still no help I was so pissed last night I throwed the food away !
CH
Christopher Hunter
Oct 27, 2025
5.0
We stopped late night 26 Oct and received the most amazing customer service from any establishment ever. Screw Chick-fil-A, screw em' all...Bojangles for the win. Food was hot and fresh. I wish we got the names of the 2 women working but Thank you. Good down to earth folks are rare these days. If the manager reads this find out who was working that night and give them the credit they deserve.
What are the dining hours at Bojangles in Fayetteville?
Bojangles in Fayetteville is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service? If so, what are the hours?
Yes, Bojangles has a drive-through that operates from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday. On Sunday, it opens at 6:00 AM.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order from Bojangles online or via an app?
Yes, you can order from Bojangles online at their website or through their mobile apps available on iOS and Android.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families and features wheelchair accessible entrances and parking. They also have a children's menu.
What is the address and contact number for Bojangles in Fayetteville?
Bojangles is located at 6301 Ramsey Street, Fayetteville, NC 28311. The main phone number is +1 910-500-0310.
What nearby grocery or convenience stores can I visit before or after Bojangles?
Nearby convenience stores include Kangaroo Express and Circle K, where you can fuel up or grab quick essentials before or after enjoying your meal at Bojangles.
Are there nearby financial services around Bojangles Fayetteville?
Yes, Fort Bragg Federal Credit Union and Fort Liberty Federal Credit Union, as well as Bitcoin Depot ATM and LibertyX Bitcoin ATM, are located near Bojangles for your banking and currency exchange needs.
What nearby attractions or lodging options are close to Bojangles that I might want to visit?
Nearby, you can visit The Venetian European Spa and Salon for relaxation or stay at Home2 Suites by Hilton Fayetteville North if you're looking for lodging.