Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues such as undercooked items, cold food, and missing components from their orders.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff being overwhelmed, untrained, and unprofessional.
Customer Experience
Many customers expressed frustration with their overall experience, citing long wait times, poor communication, and a lack of accountability for mistakes.
IW
Ian Wright
1 day ago
1.0
Gravy was like soup this morning, so thin it’s just pouring out of the container. Made the biscuits a soggy mush and not edible
LG
Leatrice G
2 days ago
2.0
Was in drive thru asked to pull forward waiting on hot chicken.. only half my order came out and the person asked me am I sure that I had more food..
CT
casey thibodeaux
4 days ago
1.0
This is the most worst Bojangles I have visited in my life the lady up at the front that gives the orders has the worst attitude and rolls her eyes at every customer. She is the most rudest woman I’ve ever come in contact with I will not be visiting this location anymore. I would give negative stars if I could.
JR
Josué Flores Ramirez
Feb 21, 2026
2.0
They took forever to get our order ready. Whenever we got our order we had some items missing and when we came back they refused saying that we had gotten everything. We had to spend another 10 minutes verifying everything and they finally gave us what we were missing. Worst fast food restaurant I’ve been to. Very slow too.
MH
Maisoua Her
Feb 2, 2026
5.0
I would love to recognize one of your team members, miss Pam! She's such a perfect example of a great worker! Her customer service at the front of the house and attention to detail made our experience(s) marvelous! Food is always fresh and the beverages are exceptionally tasteful! I beg to differ from the other reviews. Every time my husband and I come here, we're always greeted kindly by her. She's a great asset to the Bojangles team and deserves the recognition!