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Arby's

4.1
(667 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4515 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

4.1
667 reviews
5 stars
353
4 stars
173
3 stars
68
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and unhelpful responses.

Food Quality

Food quality is inconsistent; many customers enjoyed the freshness and taste, while others complained about cold, stale, or poorly prepared items.

Speed of Service

Service speed varies significantly; some customers experienced long wait times, especially in the drive-thru, while others noted quick service.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some reviews mentioned unsanitary conditions.

Order Accuracy

There are frequent issues with order accuracy, with several customers reporting missing items or incorrect orders.
  • DP
    Donald Pillow
    6 days ago
    1.0
    Go here ALL THE TIME however I've noticed recently whenever guy at windows is absent drivethru goes to crap! Orders messed up and today after discovering a screw-up it was "fixed" by overgrown adolescent w ishy attitude. When went inside he represented himself as manager(obvious lie). Soon as challenged an adult appeared though not very helpful. I sure heck won't be going back where staff like that can finger something I'm going to eat!
  • TH
    Trisha Hileman
    Feb 7, 2026
    5.0
    The workers were really nice and funny!!!! Just grabbed food to go but had a good experience here!
  • DJ
    Douglass Jeff
    Nov 17, 2025
    5.0
    Only one thing to complain about... Their fish sandwich IS SEASONAL!!! WHAT'S THAT ABOUT!!?? Anyway... I always enjoy anything I get from Arby's. Prices are fairly good and their food is great!
  • BB
    Brandy Bryant
    Nov 17, 2025
    1.0
    Savannah is rude. I asked for lettuce bc you can’t order lettuce online which is weird. She got frustrated and didn’t seem to even try to help and the other staff was unhelpful and told me I’d need to order a sandwich there in order to have lettuce. DO NOT ORDER ONLINE IF YOU WANT VEGETABLES AND DO NOT SPEAK TO SAVANNAH.
  • JS
    Jonathan Sandoval
    Nov 15, 2025
    5.0
    This place is slow for barely nobody here. I can say the food is always good and fresh. The service is good with a smile. The atmosphere is relaxing and chill. Plenty of parking and handicap. The price is not bad but can be pricey. I like the sliders and the jalapeno poppers yummy so good. The bigger items and newer stuff is expensive. I really enjoy the food and tea It depends like all fast food about the service. It's hit or miss. You normally get pulled at drive thru to make food but it's fresh at least. I wait maybe 6 minutes for food. It's worth it though. You won't be disappointed. Give it a try

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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