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Arby's

4.3
(909 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1435 Walter Reed Rd, Fayetteville, NC
28304, United States

Hours

Reviews

4.3
909 reviews
5 stars
516
4 stars
237
3 stars
94
2 stars
22
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and attentive, others are criticized for rudeness and lack of professionalism.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant is generally reported as clean and well-maintained.

Speed of Service

Service speed varies; some customers experienced quick service, while others reported long wait times for food.
  • JN
    James Nowell
    Feb 24, 2026
    5.0
    Food is alway great and customer service rocks
  • JW
    Jessica Williams
    Jan 27, 2026
    5.0
    Love the fried fish
  • JS
    Jessica Sheeley
    Nov 20, 2025
    5.0
    Staff at this location is top notch! I only go to this location because of the staff! I can't say enough about the ladies that work the drive thru in the mornings! Them ladies deserve a very nice raise.
  • SD
    Shawn Dawson
    Nov 5, 2025
    1.0
    I believe a customer service training would be beneficial. The young lady at the window was very rude, chatting while my phone in her hand while i was waiting to get it back and then got upset when she handed me a drink that was leaking. i asked for a napkin and she said i could use the one in the bag. and the cherry on top was not receive my condiments. times are to tough to deal with bad attitudes, i will not be returning.
  • SH
    Sade Hill
    Nov 4, 2025
    1.0
    I ordered in the drive thru. The older lady ‘Candy’ taking my order simply said Hello. No invitation to order. When I got to the window, she stopped ‘Amir employee’ as he was walking past, seemingly to warn him of an upcoming meeting. He seemed immediately disturbed, as if he was asking, ‘what is it now?’. She responds ‘I’ll tell you when we sit down. Nothing bad.’ She then turns to me and says ‘Pull up while we wait for your order’ Lack of professionalism and little courtesy to the customer. Additionally, I waited 20 minutes for my food to come out.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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