Food Lion

4.4
529 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
9535 Cliffdale Rd, Fayetteville, NC
28304, United States

Hours

Reviews

4.4
529 reviews
5 stars
329
4 stars
130
3 stars
39
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews regarding customer service, with some customers praising friendly staff while others report rude and unhelpful interactions.

Store Cleanliness

Many customers appreciate the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.

Product Quality

While some customers are satisfied with the quality of produce and meat, others have expressed concerns about inconsistent quality and pricing.

Employee Behavior

Several reviews highlight issues with employee behavior, including profiling and negative attitudes, which have led to uncomfortable shopping experiences for some customers.

Checkout Experience

Customers have reported long wait times at checkout and issues with staff attitude, impacting their overall shopping experience.
  • CC
    Chrissy Chris
    4 days ago
    1.0
    I am a regular customer at this store, but I will no longer be returning due to repeated negative and concerning experiences. When issues are brought to management, the manager does not take complaints seriously or attempt to resolve them. There is also an employee, a woman, who consistently profiles customers and follows them throughout the store, creating an uncomfortable and hostile shopping environment. More concerning is a bald male employee whose name I do not know. On multiple occasions, he has made threatening and inappropriate comments such as “I’m gonna f you up.” This behavior is unacceptable and alarming. Employees also tend to gather together, gossip, and focus more on watching and profiling customers than providing customer service. I understand that retail theft can be an issue, especially in areas with homelessness, but there is a clear difference between regular customers and individuals engaging in theft. Profiling, harassment, and threats are not acceptable under any circumstance. After discussing my experience with a neighbor, I learned she has had the same threatening interaction with this same employee, which raises serious concern, particularly since it appears women are being targeted. Because management has failed to address these issues, if this behavior happens again, a police report will be filed. I am also contacting corporate to make them aware of these ongoing issues. I am not the only customer with these complaints, and I will be forwarding multiple reviews that document the same behavior. Many of these reviews are months old, yet the same problems are still occurring as of December 9, 2026, which shows a clear lack of corrective action. Until there is proper management oversight and employee accountability, I will not be returning.
  • JC
    jose calatrava
    Nov 13, 2025
    5.0
    Supermercado para todo lo que buscas. Excelente calidad, buena variedad, buenos precios y muchos descuentos para los afiliados.
  • CH
    Cindy Harrington
    Nov 12, 2025
    5.0
    Great service
  • JJ
    Jai Johnson
    Sep 10, 2025
    4.0
    Great produce section
  • RV
    Rebecca V
    Aug 20, 2025
    5.0
    Happy customer I got checked out by Jeneeva and she was great!

Frequently Asked Questions About Food Lion

What are the daily operating hours of Food Lion at 9535 Cliffdale Rd in Fayetteville?

Food Lion in Fayetteville is open daily from 7:00 AM to 10:00 PM.

Does Food Lion in Westin Centre offer wheelchair accessible entrance and parking?

Yes, Food Lion provides wheelchair accessible entrance and parking for customers.