Feedback on customer service is mixed, with many reports of rude or unhelpful staff, while some customers praised friendly employees.
Cleanliness
The store is generally reported as clean, though there are complaints about unclean aisles and bathrooms.
Order Fulfillment
Customers experienced delays and issues with online order pickups, with some reporting long wait times and lack of staff to assist.
Product Availability
While many customers appreciate the variety and freshness of products, there are complaints about being out of stock on sale items and fresh produce.
Checkout Experience
Long lines and insufficient cashiers are a common complaint, with some customers noting that employees are often distracted or unhelpful during checkout.
RS
Rodney Smith
Jan 22, 2026
1.0
Placed an online order for Pick Up at 1pm with a pick up time slot between 4pm-5pm. After working a 10hr day myself, I traveled to the store immediately after work and arrived at 5pm. No update was provided via email or on the App that i downloaded earlier that day as well. After waiting in a pickup park till 5:30 I decided to go into the store. Walk up to the Customer Service counter and a typed note read “Customer Service is closed…sorry for the inconvenience! So I asked for the Manager on Duty and was greeted with less than Management characteristics from the Dress Code, attitude, and shortness of answers. Absolutely no care in the world! This young lady had a phone in her back pocket playing her favorite tunes the entire time I was in there as I first observed the front end. She had no answers for me other than calling Customer Service. I finally saw one of the associates taking a Pick Up order out and stopped her for assistance. She had no answer other than only one associate had been picking orders all day and she was helping out. She referred me to another associate monitoring Self Checkout. This young man had ear buds in his ears listening to his favorite tunes! Give me a break! I eventually left the store after finding the Customer Care number and enjoyed the wait of 25 minutes until i finally made it home and a representative picked up. She apologized and indicated that due to the anticipation of the storm, a lot of delays has been happening. With $181 held up on my account she said it would take 3-5 days for the refund to process and post! Do to the inconvenience ,she offered a $15 dollar gift card or credit on my next pick up order. Still waiting on that too!
Sincerely,
A local Retail Executive (My Team is Way Better)
DD
Dréa
Jan 22, 2026
1.0
The Worse Food-lion!! customer service is either always Close, Western Union ‘s down and more importantly, the dark short female who runs that station typically is unfriendly and rude!! I hate this location!!!
JS
Joey Smith
Jan 12, 2026
5.0
Employees very nice and professional
IR
Ivan Rodriguez
Dec 16, 2025
5.0
Baños limpios
MB
MONICA THE BODY
Nov 28, 2025
1.0
Employees can use a major upgrade in the communication department, very rude not friendly when you walk in, will give dirty looks as if you asked them to work there! Overpriced items! Barely anyone shopping there and I see why
What are the operating hours of Food Lion at 4106 Raeford Rd, Fayetteville?
Food Lion at 4106 Raeford Rd, Fayetteville is open daily from 7:00 AM to 10:00 PM.
Where is Food Lion located in Fayetteville?
Food Lion is located at 4106 Raeford Rd, Fayetteville, NC 28304, USA.
Does Food Lion offer wheelchair accessible entrance and parking?
Yes, Food Lion has a wheelchair accessible entrance and parking available.
Can I purchase organic products and prepared food at Food Lion?
Yes, Food Lion sells organic products and also offers prepared food.
What payment methods are accepted at Food Lion?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; cash is not required.
Does Food Lion have any public restrooms?
Yes, Food Lion has public restrooms available for customers.
How can I shop online or learn about promotions at Food Lion?
You can visit https://foodlion.com/home to shop online and find current promotions like the Shop & Earn Rewards Program.
What nearby places can I visit before or after shopping at Food Lion on Raeford Rd?
Nearby places include Pig Sass BBQ for tasty barbecue, Blue Rhino Propane Exchange if you need propane, and Family Dollar for additional shopping needs.
Are there financial or money transfer services near Food Lion?
Yes, nearby financial services include IRS Tax Attorneys of Fayetteville, Coinme for currency exchange and ATMs, and Western Union for money transfers.
Where can I find automotive services close to Food Lion on Raeford Rd?
You can find several automotive-related businesses nearby such as Customer Service 360, Mr. Diesel Automotives, Bryan Honda, and Andre Sells Cars for car buying or repairs.
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