Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, though some customers enjoyed their meals.
Cleanliness
Several reviews mention unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
RR
Raindrop
2 days ago
1.0
Bro I asked for extra ketchup and they decide to not put lettuce and no mayo on my mchicken bro worst McDonald's ever
LL
Linda Lee
Jan 4, 2026
4.0
Stopped by on my way out for a road trip, food was good,
RB
Rick Blanton
Dec 10, 2025
5.0
The employee who helped me go ahead and order without having to use the kiosk really helped me out because I was on the job and didn't need to go through all that at the kiosk the same male employee also t h a n k e d me and said goodbye at the end. Excellent customer service The McRib was fixed excellent too!
ML
Matthew Lilley
Dec 3, 2025
1.0
Yeah... It's McDonalds. Not run very well. Incompetent employees. Slow.
LA
Lilly Avery
Nov 7, 2025
1.0
They can't even get a simple iced coffee with 3 creams right...I have gotten so many and they get it wrong just about every time either no cream or no ice. The only one there that gets it right every time is Monica! I don't know why it's so hard, it sad. Do better y'all...