Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Speed of Service
Customers frequently noted slow service times, particularly in the drive-thru.
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Ionie Goodwin
Jan 22, 2026
1.0
Late last night my family and I went to the McDonalds location at 3410 Cooperative Way FarmVille, NC 27828, Store #30836. We were the only ones in the line at the time and only one other car came later while we were waiting on our food. It was late and we had more than one order. We kindly asked if they could bag each item separately. When we drove to the first window to pay, we were met by a guy who was laughing and looking back at the other worker. When we proceeded to the last window to pick up our food, the woman handed us the food all in one bag. We stated, that we asked for the food to be bagged. The woman then proceeded to tell us that she is not going to bag anything because she is the only one that has been bagging food all day. My Husband asked for extra bags and she said, I’ll give you the bags but I’m not bagging it. Now it was just us and one other car in the line. This was the worst customer service and our second McDonald’s that night. We left the first one due to us waiting for a very long time in the drive through. This customer service is highly unacceptable and disrespectful. We were not rude or disrespectful to them. Nonetheless, we were met with horrible customer service and cold food.
RR
Raindrop
Jan 10, 2026
1.0
Bro I asked for extra ketchup and they decide to not put lettuce and no mayo on my mchicken bro worst McDonald's ever
LL
Linda Lee
Jan 4, 2026
4.0
Stopped by on my way out for a road trip, food was good,
RB
Rick Blanton
Dec 10, 2025
5.0
The employee who helped me go ahead and order without having to use the kiosk really helped me out because I was on the job and didn't need to go through all that at the kiosk the same male employee also t h a n k e d me and said goodbye at the end. Excellent customer service The McRib was fixed excellent too!
ML
Matthew Lilley
Dec 3, 2025
1.0
Yeah... It's McDonalds. Not run very well. Incompetent employees. Slow.