Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers generally enjoyed the food, particularly the biscuits and chicken, but there were complaints about stale fries and dry chicken.
Service Speed
Many reviews highlighted slow service, both in-store and drive-thru, with long wait times reported frequently.
Cleanliness
Multiple customers noted unsanitary conditions in the restrooms and dining area, indicating a need for better cleaning practices.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and poor management.
FM
Felix Mirabal
Feb 17, 2026
5.0
Traveling in the area of Farmville, I decided to get some Bojangles,am glad I did.... The food was delicious! Cooked well,with great taste & flavor. The location was packed! The Staff was cordial & very polite, even under stressful conditions.
LL
LaDawn
Jan 26, 2026
4.0
Always love the food here
The people can be a little bit difficult and the bathrooms gross 🤢
JM
John Massengill
Dec 28, 2025
2.0
Slowest damn Bojangles I've ever been to....
DD
Dee
Dec 27, 2025
4.0
It was 1:30 on a Saturday in December 27th 2025. BBQ sandwich combo was good. Husband's chicken sandwich was wrong. I also saw people come in from drive thru that got the wrong order. Service was slow. Just about every employee behind the counter was chit-chatting about their kids and how tired they were while the customers were waiting for their food. They were very low on hand napkins. Men's restroom was horrible. Womens was one step better. No hand towels in either bathroom.
Dining area could have been better. Every table had crumbs on it. I sprayed and cleaned my own tables. They are clearly not on a cleaning/resupply rotation.
TC
Tyler Crumpler
Dec 7, 2025
1.0
Customer service is a joke here the employees don't want to be there and it shows