Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Multiple customers reported unsanitary conditions, particularly in restrooms and dining areas.
Service Speed
Consistent complaints about slow service, with many customers experiencing long wait times for their orders.
Customer Service
Mixed feedback on staff behavior; some customers praised friendly service while others reported rudeness and unprofessionalism.
Food Quality
Food quality is inconsistent; while some customers enjoyed the food, others noted issues like dry chicken and incorrect orders.
Management Issues
Frequent mentions of poor management and staffing problems, leading to disorganization and service delays.
AR
amanda rouse
Nov 13, 2025
1.0
Stale fries crusty biscuit with a piece of hot chicken in between it and hot sweet tea I won't be going back there
CH
Compton Hellraizer
Nov 10, 2025
2.0
The last 3 times I've been through the drive through they didn't give me what I paid for. At this point I'd be more surprised if what I ordered was in the bag.
EZ
Emma Zamarripa
Nov 4, 2025
1.0
Bojangles is getting really dirty. These insects are walking around like it’s normal.
BB
Billy
Oct 13, 2025
1.0
I will never understand why a restaurant fast food or not will start to clean up and throw away food before closing time I’ve worked in the restaurant business and we never threw out food or cut the grill off until the last customer was gone it really just comes down to shitty management and and staffing
NR
Nora Robbins
Sep 9, 2025
2.0
Service was extremely slow, as 8 employees joked, ignored customers, shared candy, fixed hair… Cashier asked for help from coworkers to make food. He left the register after 10-15 minutes to make plates. Unfortunately, this is not the only Bojangles with poor management. Food is typically good. Unlike fast food competitors they are not trained in customer service or work ethic.