Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, both in-store and at the drive-thru, with long wait times for food.
Food Quality
While some customers enjoyed the food, there were numerous complaints about items being stale, dry, or incorrect.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, indicating a need for better maintenance.
Customer Service
Feedback on customer service was mixed, with many customers noting rude or unprofessional behavior from staff.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items.
JM
John Massengill
Dec 28, 2025
2.0
Slowest damn Bojangles I've ever been to....
DD
Dee
Dec 27, 2025
4.0
It was 1:30 on a Saturday in December 27th 2025. BBQ sandwich combo was good. Husband's chicken sandwich was wrong. I also saw people come in from drive thru that got the wrong order. Service was slow. Just about every employee behind the counter was chit-chatting about their kids and how tired they were while the customers were waiting for their food. They were very low on hand napkins. Men's restroom was horrible. Womens was one step better. No hand towels in either bathroom.
Dining area could have been better. Every table had crumbs on it. I sprayed and cleaned my own tables. They are clearly not on a cleaning/resupply rotation.
JJ
John
Dec 9, 2025
5.0
Great Breakfast, can't go wrong with Bojangles
TC
Tyler Crumpler
Dec 7, 2025
1.0
Customer service is a joke here the employees don't want to be there and it shows
AC
Alaye Chapman
Dec 6, 2025
1.0
Definitely the worst location I have ever been too.