Hilltop Ice Cream Shop has been locally owned, serving the Fairview area since 2011. We serve homemade ice cream by the scoop. All flavors are created and made in-house. In addition to ice cream by the scoop, we also serve milkshakes, floats, sundaes. We also offer house made Sugar-Free and Dairy-Free Ice Cream.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.