McDonald's

3.7
729 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 North Walnut Street, Fairmont, NC
28340, United States

Hours

Reviews

3.7
729 reviews
5 stars
321
4 stars
130
3 stars
119
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, particularly during busy hours or when ordering through the drive-thru.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting poor service and negative attitudes.

Food Quality

Several reviews mentioned cold or improperly cooked food, particularly fries and sandwiches.

Management Issues

Customers expressed concerns about management and operational inefficiencies, leading to chaotic service and unresolved complaints.
  • PS
    Penny Sahli
    Nov 2, 2025
    5.0
    This is our stop every morning when we come through Fairmont. Foods always fresh and the frappes are off the charts.
  • JR
    Jaden R. Rodriguez
    Sep 26, 2025
    1.0
    They always send you to the third window, even if it’s the smallest order. They never give you everything That you ordered and then we’ll just walk away so then you’re just stuck at the third window waiting for someone to come back and they never do ever like get better. People start making sure you have everything in the bag start making sure your customers have straws for their drinks and stop walking away before making sure that everything has been given to the customer which was paid for. I’m tired of getting robbed because someone is not doing their job I pay money that I work for to get this food and I’m tired of it being so stressful every time.
  • MB
    Michelle Boyette
    Jul 2, 2025
    1.0
    Do not go within an hour of closing. You'll wait until closing for your food. Employees care more about catching up with friends than making sure food is fresh and given to customers in a timely manner.
  • MS
    Michael Stevenson
    Jun 28, 2025
    2.0
    I ordered a double fish fillet meal at the drive thru and understand having to wait for a special order but when I got home ten minutes later, I had a regular fish fillet sandwich. If this was the only incident, I'd accept that mistakes happen. This has become the norm for this particular McDonald's. My order is almost always wrong and/or cold. As always I tried to call back once I checked my receipt but as usual, no one answers. I'm not going to make a special trip for one sandwich but I've learned my lesson.... enough is enough!
  • SJ
    Sam Johnson
    Jun 26, 2025
    5.0
    I was able to get a large ice cream order for my staff quickly and efficiently. The crew working were all nice and having fun.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Fairmont, NC?

McDonald's in Fairmont, NC is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the Fairmont McDonald's offers drive-through service from 5:00 AM to 11:00 PM every day.