Customers frequently praised the friendly and courteous staff, noting their helpfulness and efficiency.
Food Quality
While many reviews highlighted the good quality of food and ice cream, there were complaints about incorrect orders and cleanliness issues.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and improper food handling practices.
Service Issues
Multiple reviews mentioned problems with service, including long wait times, incorrect orders, and early closure of food service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing discrepancies between online and in-store menus.
LB
Linda Black
Jan 13, 2026
5.0
Altogether a good place to eat at. I’ve scrolled through some reviews and noticed people were complaining about the grill being turned off an hour before close? I’ve run into that issue before but I took the time to ask a worker why. She explained that their kitchen takes an hour to clean between shutting off the grills, and waiting for them to cool down to be able to clean, etc. meaning that if they kept it on until close the dishwasher would be stuck there almost all night cleaning dishes (which was told to me that it used to be a common occurrence). Yeah it may suck that you cant get food 1 hour before they close but you have to remember THEY ARE HUMAN, no one wants to be stuck there until midnight cleaning up their workplace. Also to the review stating that this establishment is a “restaurant” ITS NOT. This is a fast-food establishment that is run by mostly teenagers. If you want food that badly that late at night go to mcdonalds, don’t harass the workers over your own inability to accept the rules set by the staff to prevent them from spending their entire night at work.
RS
Ryann Sandusky
Oct 25, 2025
1.0
Ordered a strawberry smoothy and there's peanut butter chunks in it!!! This could literally kill somebody and shows the lack of cleanliness in the place.
DT
Don Thomasino
Sep 24, 2025
3.0
I used to give this place a 5 but I just left there and got home with a double burger with no lettuce and tomato. I called and they offered to give me a side of lettuce and tomato. I wasn't diving back for that. Should have replaced the burger. I always tip those kids without fail bc they are courteous. Not tipping next time bc they can't get my order right.
Frequently Asked Questions About Dairy Queen Grill & Chill
Is the Dairy Queen Grill & Chill at 8307 Emerald Dr currently open?
No, this Dairy Queen location is closed for the season and not open at this time.
What are the operating hours of the Dairy Queen Grill & Chill in Emerald Isle?
This location is closed all days of the week for the season.
Where is the Dairy Queen Grill & Chill in Emerald Isle located?
It is located at 8307 Emerald Dr, Emerald Isle, NC 28594-2720, USA.
Can I order Dairy Queen food online from the Emerald Isle location?
Yes, you can place an order online for pickup through their official website.
What are some of the specialty menu items offered at this Dairy Queen?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and ice cream cakes.
Is the Dairy Queen in Emerald Isle family-friendly and accessible?
Yes, this location is family-friendly with amenities like booster seats, high chairs, restrooms, and is wheelchair accessible.
What nearby places can I visit while in the area of the Dairy Queen at Emerald Isle?
Nearby, you can visit WaterWay Local Inc. for outdoor gear and sporting goods, Crystal Coast Cabinets & Design for building supplies, and Coastline Designs for home goods and furniture.
Are there any nearby restaurants close to the Dairy Queen location?
Yes, nearby restaurants include The Trading Post, Great Wall Chinese Restaurant, Plaza Mexico Restaurant Bar and Grill, and Ballyhoo's Island Sports Grill.
How can nearby real estate services be helpful when visiting Dairy Queen at Emerald Isle?
Several real estate agencies like Re/Max, Jim Mason, and Barefoot-Chandler & Associates are nearby, which can assist those interested in local property inquiries while visiting the area.
What are some nearby recreational or cultural spots around the Dairy Queen in Emerald Isle?
You can explore the Artisan Gallery for local art, attend events at Wine & Design art school, or visit Village Beach Mart featuring a park and beach area nearby.
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