McDonald's

3.6
1901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
479 Cc Camp Road, Elkin, NC
28621, United States

Hours

Reviews

3.6
1,901 reviews
5 stars
690
4 stars
472
3 stars
334
2 stars
138
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and training among staff.

Food Quality

There were numerous complaints about food being cold, overcooked, or not matching the menu description, leading to dissatisfaction with the overall food quality.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and trash issues, suggesting inconsistency in maintenance.

Customer Service

Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional, indicating a need for better training and management.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staff oversight and failure to address customer complaints effectively.
  • MB
    Mike Byerly
    1 day ago
    1.0
    Our order was repeated to us correctly but was two med, fries short. Rather than the manger walk over to the window i had to park limp in the store to show my receipt. Which i did and let her know where to place them. I found a Chick-fil-A close by got great service, 2 waffle fries, and haven't returned. Thanks McDonald's manager.
  • KA
    Karen Andrews
    2 days ago
    1.0
    Asked for pack of mayo/salt&pepper at Drive thru Her expression showed it was an inconvenience Her lack of personality was evident I told her to smile more Attitude adjustment needed
  • JC
    John Chutter
    4 days ago
    5.0
    McDonald's has the best drive thru app. Very user friendly and good deals. I go a quarter pounder meal for 5 bucks.
  • WW
    Whitley William
    Nov 17, 2025
    5.0
    I always loved McDonalds so my opinion is little bias but I like the food and the service has always been fair and fast
  • JB
    John Bentley
    Oct 28, 2025
    1.0
    I am greatly impressed with the wide range of dysfunction at this McDonald’s location. This location has the all too familiar frequent outages with ice cream and speciality coffees, though sometimes impressively long. I have also seen them go days without large cups or Coke. Not a day - days! The service is also hit or miss. While the staff is consistently friendly and helpful, they are not well trained. Table service from the mobile app is treated like a Door Dash order or may be brought out. Though it would seem that treating it as a to go order would warrant providing the drink or at least cup. I don’t know who the regional manager for this location is but I hope their replacement does better. Also, how does one singe a burger fried with a press. The mind wanders…

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Elkin, NC?

McDonald's in Elkin, NC is open 24 hours a day, 7 days a week.

Does McDonald's in Elkin offer delivery services?

Yes, McDonald's offers delivery services 24/7, and you can order online at their delivery website.