McDonald's

3.5
1324 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
402 S Poplar St, Elizabethtown, NC
28337, United States

Hours

Reviews

3.5
1,324 reviews
5 stars
501
4 stars
261
3 stars
215
2 stars
108
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude behavior and unhelpful management.

Order Accuracy

Many customers expressed frustration with incorrect orders, missing items, and inconsistent food preparation.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, impacting overall customer satisfaction.

Food Quality

While some customers enjoyed fresh and well-prepared food, others complained about cold fries and poorly made sandwiches.
  • TJ
    Timara Jay
    Dec 27, 2025
    1.0
    Nasty, fries where cold
  • KG
    Kendra Gainey
    Dec 21, 2025
    1.0
    I went to McDonalds and used an offer in the app. The reward was a free any size fry with the purchase of any size drink. The fry was free and the drink was 1.49 plus tax. I was charged 9.06. I called and requested a manager. He was confused even after I explained it several times. He then handed the phone to another lady that was pleasant but unable to resolve the issue. She asked me did I have a receipt. I said yes, somewhere, but I have to find it. She said since I left there was really nothing that she could do. That is crazy work! I was incorrectly charged but there is nothing that they can do?! I went online and used the contact us feature. Hopefully somebody will contact me so that they can process a refund of the overcharge. I have went other times and had no problem but this experience will definitely make me reconsider going to this one in the future.
  • DE
    David Everette
    Dec 19, 2025
    5.0
    Cashier lady went out of her way to make our visit memorable.
  • GG
    gamegiro
    Dec 2, 2025
    2.0
    The person taking my order in the drive thru had an attitude from the beginning before I even started my order
  • MT
    Matty Thompson
    Nov 30, 2025
    1.0
    How do you send someone through the drive thru and then not have their order... and then to ask me when I ordered it??? As if there's another time... cmon yall

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Elizabethtown, NC?

McDonald's in Elizabethtown, NC, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when delivery is available until midnight.