Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude behavior and unhelpful management.
Order Accuracy
Many customers expressed frustration with incorrect orders, missing items, and inconsistent food preparation.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Food Quality
While some customers enjoyed fresh and well-prepared food, others complained about cold fries and poorly made sandwiches.
TJ
Timara Jay
Dec 27, 2025
1.0
Nasty, fries where cold
KG
Kendra Gainey
Dec 21, 2025
1.0
I went to McDonalds and used an offer in the app. The reward was a free any size fry with the purchase of any size drink. The fry was free and the drink was 1.49 plus tax. I was charged 9.06. I called and requested a manager. He was confused even after I explained it several times. He then handed the phone to another lady that was pleasant but unable to resolve the issue. She asked me did I have a receipt. I said yes, somewhere, but I have to find it. She said since I left there was really nothing that she could do. That is crazy work! I was incorrectly charged but there is nothing that they can do?! I went online and used the contact us feature. Hopefully somebody will contact me so that they can process a refund of the overcharge. I have went other times and had no problem but this experience will definitely make me reconsider going to this one in the future.
DE
David Everette
Dec 19, 2025
5.0
Cashier lady went out of her way to make our visit memorable.
GG
gamegiro
Dec 2, 2025
2.0
The person taking my order in the drive thru had an attitude from the beginning before I even started my order
MT
Matty Thompson
Nov 30, 2025
1.0
How do you send someone through the drive thru and then not have their order... and then to ask me when I ordered it??? As if there's another time... cmon yall
What are the regular opening hours for McDonald's in Elizabethtown, NC?
McDonald's in Elizabethtown, NC, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to 1:00 AM on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when delivery is available until midnight.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android, or through the direct online order link.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available during its operating hours.
What are some nearby gas stations to McDonald's at 402 S Poplar St?
Nearby gas stations include Kangaroo Express, BP, Sunoco Gas Station, Shell, Circle K, and bp America, which are convenient if you need fuel before or after your meal.
Are there other fast food or dining options near this McDonald's?
Yes, nearby dining options include Arby's, No 1 Chinese Restaurant, Giorgio's Restaurant and Pizza, and Bojangles', offering variety around McDonald's.
What convenience stores are close to McDonald's at this location?
Nearby convenience stores include Kangaroo Express, Minuteman Food Mart, and Circle K, providing quick stops for essentials.
Are there any health or wellness centers near McDonald's in Elizabethtown?
Yes, Agape Pregnancy Support, Skins New Hope for skincare, and Elizabethtown Massage R & R are health and wellness centers close by for your needs.