Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or missing items, with some customers noting a decline in quality over time.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of professionalism.
AW
Aethyr Wolfhymn
Jan 25, 2026
1.0
I have gone to this McDonald's for about 2 years when I simply needed something quick. Initially, service was complete and efficient. Over the years, however, I noticed a stark decrease of accuracy and quality. Almost every order I have received from October 2025 to January 2026 has had part of an order missing, improperly prepared, lessened in quantity/ quality, improperly labeled, or altogether incorrect.
Tonight I ordered a Hot Honey McCrispy Meal, a Quarter Pounder with Cheese, a McDouble, 2 apple pies, and 2 strawberries and cream pies for pick up through the app. When we finally got our food about half an hour later, we get home only to find that the fries are missing from the combo. We had to return for the fries... which, when served to us, were lukewarm at best.
I am not of the opinion that employees should be reprimanded or punished. My question is, what is corporate doing to coordinate with managers to foster better service and hospitality for the community it serves?
I've noticed that the turnover rate for employees has increased recently at this location. What is being to done to support the employees and managers? What can we expect from this location going forward?
RR
Ronald RGBlaze
Jan 23, 2026
5.0
They were very clean, the food was served hot and fast and the employees seemed very attentive and in good spirits. I would return again.
MP
Mariah Pauling
Nov 23, 2025
1.0
don’t waste your time, just drive to the other one. there’s an issue with my order every single time. they’re just lazy, the other mcdonald’s in town is great and will be going there from now on. I don’t appreciate getting attitude because i want what i paid for.
What are the regular operating hours of McDonald's at 1321 N Road St, Elizabeth City?
McDonald's in Elizabeth City operates daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does this McDonald's offer delivery services?
Yes, delivery is available every day from 5:00 AM to midnight.
What delivery and pickup options are available at this McDonald's?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru for convenient ordering and pickup.
Are there any nearby automotive services to McDonald's at 1321 N Road St?
Yes, nearby automotive options include Hall of Elizabeth City, LLC, HOP-IN CITGO ELIZABETH CITY, Hall Auto Collision, Mrs. P Auto Sales, King Motorsports 252, and Hall Ford Hyundai Dealership, making it easy to combine car needs with a meal stop.
What nearby restaurants can I visit along with McDonald's in Elizabeth City?
Nearby dining options include Krispy Krunchy Chicken, TaquerÍA El Buen Pastor, Shun Xing Restaurant, and Burger King, providing a variety of cuisine choices near McDonald's.
Are there convenient gas stations close to McDonald's at 1321 N Road St?
Yes, CITGO and Hop-in of Elizabeth City gas stations are nearby, which can be handy for refueling before or after your visit to McDonald's.
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