Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers finding items unsanitary.
Cleanliness
Some customers noted cleanliness issues, including flies and unsanitary conditions in the dining area.
SB
Steve Bailey
Dec 14, 2025
1.0
I waited 20 minutes for my order. I could understand if they had to cook something fresh. However, when I went up to the counter to check on my order, I could see it on the tray. The guy added an extra hash brown to the tray and gave it to me. The food was cold. It obviously had been sitting there a while. Will never come back to this location.
CC
Cayla Cammett
Nov 27, 2025
1.0
absolutely terrible, the speaker said they were closed so we pulled around because we had a mobile order and the cashier says “well if you had waited a little longer i would’ve gotten to you”. been waiting probably almost 40 minutes.
MG
Miranda Greer
Nov 26, 2025
2.0
A couple days ago my bf came home with a new experience of a worker over the speaker having horrible service skills like his gf dumped him that day, anywho my boyfriend goes and asks how many nugget count they have and this man behind the speaker replies with “excuse me? Whatchu say you never been to McDonalds before” lucky i wasn't with him bc u never heard of manners before? I hope u don’t kiss your momma with that nasty mouth not sure who it was but id say its about time a manger talks to their WHOLE staff bc never in my own costumer service years would i ever address a simple question with a clapback. And the food was mid :) thank u for coming to my ted talk
LF
LaShonda Felton
Nov 20, 2025
5.0
I'm sick of McDonald's Food.
KD
Kyle Dominguez
Nov 7, 2025
1.0
These people got no flavor why my sweet tea taste bitter and same with any sweet drink they got