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Dunkin'

3.7
(551 reviews)

Business Details

(252) 331-2801
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elizabeth City, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1510 W Ehringhaus St, Elizabeth City, NC
27909, United States

Hours

Reviews

3.7
551 reviews
5 stars
266
4 stars
87
3 stars
56
2 stars
50
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Several customers noted unsanitary conditions, including bugs and dirty areas.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru.

Staff Attitude

While some reviews praised friendly staff, many others reported unprofessional behavior and a lack of care.
  • MH
    Mandie Hamilton
    Feb 10, 2026
    2.0
    If you go in the afternoon good luck being waited on, and have exact change. There is usually one person working.
  • AP
    Aksh Patel
    Jan 29, 2026
    1.0
    Worst experience ever, Not good customer service, Employees are so lazy to make an order waiting time is too high for a lunch.
  • DP
    Dustin Pellerin
    Nov 23, 2025
    1.0
    Was cut off at the intercom and told at the window she couldn't add any more items and that I should complain to corporate not her. I was told to park and wait in a spot since our food was being made, waited for 25 minutes and then only received half of our order. We got the man's attention who brought our food out to us and let him know half our order was missing, he then proceeded to spit on the ground and then wipe the remainder spit off with his hand and wanted to grab our bag with half of our food in it. After about 10 more minutes of waiting we went in to see the same man sitting at a table and he never told anybody about our missing food. Horrible customer service. Very disappointed in this dunkin donuts. I will never buy from here again.
  • LJ
    Laura Johnson
    Oct 29, 2025
    1.0
    We’re traveling her for work from Georgia and stopped in for a hot coffee on a rainy day, but for some reason we can’t get cold foam our coffee here as we do it Georgia so we changed to the new candy bar latte which is okay just little bitter taste. So why waiting on the drink we was thinking about the Halloween donuts when we noticed the bugs flying all over them, I immediately said no thank you! Then we left! Disgusting!!
  • PA
    Patricia Ahart
    Oct 2, 2025
    2.0
    Don't ho here. You ask for a cold drink and you get a cup full of ice.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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