Business Details
About
Mexican Restaurant
Chipotle Elizabeth City NC2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
144 reviews
5 stars
51
4 stars
10
3 stars
6
2 stars
16
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with frequent mentions of dry meat and small portion sizes.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas, contributing to a negative dining experience.
Customer Service
Feedback indicated inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, leading to frequent shortages of food items and disorganization.
- HHHeatherDec 18, 20252.0Chose a takeout order because we had work. Everyone in there looked like they'd rather be somewhere else. Food was terrible. I can't believe how it was packaged. Cold food mixed with hot food. Chicken was dry and the salsa is not salsa, it's Pico de Gallo, cilantro in the rice that was not cooked through, still had a crunch. And because the sour cream was in with hot food, it ran all over the plate. Won't be going back
- JPJoseph PollardDec 13, 20252.0Manager need to stay up on keeping fresh food in the lineup. The items are always scarce and look dried up not fresh
- TJtom jentinkDec 12, 20251.0Ordered an hour in advance on the app with a set pickup time. They made it immediately and let it sit. Then refused to acknowledge us at the pickup window. Food was ice cold. Driving to harborview next time.
- JNJennifer NewcombDec 3, 20251.0I , as a lot of people, really was excited about this place opening up in our lil town… the people are really friendly …. well some of them are …. nice and accommodating when things are not at par… but as long as they have been open…. only one time… when the first opened up… never have i ever had warm-hot meat at all!!!!! i’m usually having to ask them for any fresh or hot food or anything other then the scraped food from the tins that is obviously old… O know because it’s dried out and stuck to the pans and they are trying to scrape it on your food… i really hope they change soon because i don’t want it to close… but i hate having cold food that’s supposed to be hot… i would go more of it changes
- BBBriightDec 3, 20251.0I don't think I've been here once when something wasn't empty. Today at 5 p.m., it just happened to be the guacamole. Usually, it's the fajita vegetables. And I get the "sorry sir" response, which means "nothing I can do about it." Along with the meat looking extremely dry and burnt, the only thing I can think is that the management as well as the staff are inept. Those things, along with the subpar 90 health rating, just equal a terrible experience each time you go.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Elizabeth City serve?
Chipotle Mexican Grill in Elizabeth City serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 3730 Patrick Way in Elizabeth City?
Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering or a mobile app?
Yes, customers can order online via https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455 for quick ordering.
How can I contact Chipotle Mexican Grill in Elizabeth City via email or phone?
You can contact them by phone at +1 252-580-2031 or email at NC.5258.ElizabethCty@chipotle.com.
Is Chipotle Mexican Grill in Elizabeth City currently open?
No, the location is currently open as it is not marked as closed in their profile.
Where is Chipotle Mexican Grill located in Elizabeth City?
It is located at 3730 Patrick Way, Pasquotank, Elizabeth City, NC 27909, USA.
What nearby Mexican restaurants are near Chipotle Mexican Grill in Elizabeth City?
Nearby Mexican dining options include Plaza Azteca Elizabeth C, Plaza Azteca Mexican Restaurant, and Taco Bell, offering a variety of Mexican and Tex-Mex cuisine for customers to explore before or after visiting Chipotle.
Are there other fast food or casual dining options close to Chipotle in Elizabeth City?
Yes, nearby options include Texas Roadhouse for steak, Hwy 55 Burgers, Shakes & Fries for American fast food, Romeo's Pizza for pizza, and Which Wich for sandwiches.
What local businesses near Chipotle Mexican Grill can help with automotive needs?
Nearby automotive services include Tidal Wave Auto Spa for auto detailing and Discount Tire for tire services and oil changes, convenient for customers seeking vehicle care while dining.
Does Chipotle Mexican Grill have social media or online presence to follow?
Yes, they have a presence on Facebook at https://www.facebook.com/chipotle/, Twitter as @ChipotleTweets, Instagram as @chipotle, LinkedIn, Pinterest, and YouTube channels.