Chipotle Elizabeth City NC2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, with dirty tables and food preparation areas.
Customer Service
Customers reported rude and unhelpful staff, with some experiences of poor service and lack of acknowledgment.
Food Quality
Many reviews mentioned inconsistent food quality, including cold food, small portions, and missing ingredients.
Management Issues
Several customers noted poor management practices, including staff being untrained and unresponsive to customer needs.
Overall Experience
Overall, the location has received a mix of positive and negative feedback, but many customers expressed disappointment and a lack of desire to return.
WA
William Irsik (Airsik)
Nov 12, 2025
3.0
This is like a Chipotle light. Not as many options as the locations in Chesapeake.
JS
Jessica Shiltz
Nov 11, 2025
1.0
False advertisement and liars. I was there around 12:30pm on my birthday/veterans day. They had told me that they have a buy one entree get one free for veterans day. I asked my husband to buy us that for our dinner and they didn't stand by their word. How disappointing.
DP
Delisha Paris
Nov 7, 2025
3.0
Location wasn't very clean. Food wasn't warm or fresh. Servings of meat for the bowl size were extremely small so you end up with rice some veggies and sour cream soup not good. Sour cream isn't supposed to pour like milk.
MV
Mary Vickers
Nov 5, 2025
1.0
This was the first time I had tried this restaurant and I am highly disappointed! My order was wrong, the food was cold. And when I called to talk to the manager i got an automated system and someone who could barely speak english. I will not be ordering from this location again.
VL
Victor Lasher
Oct 17, 2025
1.0
If you’ve ever wondered what it’s like to visit a Chipotle that’s technically open but functionally out of business, look no further than the Elizabeth City location. We showed up around 8:00 PM... a full two hours before closing... and were treated to a buffet of disappointment.
They were out of shredded cheese (apparently they “made cheese once today, already,” because who doesn’t love freshly made cheese, right?), ran out of carne asada, and scraping the bottom of the pans for rice, guacamole, and basically everything else. The “red chimichurri sauce” listed on the menu? Gone too.
For nearly $50, we got to watch the staff pretend this was all totally normal. No apology, no offer to make it right... just a collective shrug and some sad, lukewarm leftovers. I'm literally sitting here waiting for food poisoning.
Hands down the worst Chipotle experience ever. If you’re into mystery ingredients and the thrill of guessing what might still be available, this is your spot. Otherwise, save yourself the trouble and drive literally anywhere else.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Elizabeth City serve?
Chipotle Mexican Grill in Elizabeth City serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 3730 Patrick Way in Elizabeth City?
Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering or a mobile app?
Yes, customers can order online via https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455 for quick ordering.
How can I contact Chipotle Mexican Grill in Elizabeth City via email or phone?
You can contact them by phone at +1 252-580-2031 or email at NC.5258.ElizabethCty@chipotle.com.
Is Chipotle Mexican Grill in Elizabeth City currently open?
No, the location is currently open as it is not marked as closed in their profile.
Where is Chipotle Mexican Grill located in Elizabeth City?
It is located at 3730 Patrick Way, Pasquotank, Elizabeth City, NC 27909, USA.
What nearby Mexican restaurants are near Chipotle Mexican Grill in Elizabeth City?
Nearby Mexican dining options include Plaza Azteca Elizabeth C, Plaza Azteca Mexican Restaurant, and Taco Bell, offering a variety of Mexican and Tex-Mex cuisine for customers to explore before or after visiting Chipotle.
Are there other fast food or casual dining options close to Chipotle in Elizabeth City?
Yes, nearby options include Texas Roadhouse for steak, Hwy 55 Burgers, Shakes & Fries for American fast food, Romeo's Pizza for pizza, and Which Wich for sandwiches.
What local businesses near Chipotle Mexican Grill can help with automotive needs?
Nearby automotive services include Tidal Wave Auto Spa for auto detailing and Discount Tire for tire services and oil changes, convenient for customers seeking vehicle care while dining.
Does Chipotle Mexican Grill have social media or online presence to follow?
Yes, they have a presence on Facebook at https://www.facebook.com/chipotle/, Twitter as @ChipotleTweets, Instagram as @chipotle, LinkedIn, Pinterest, and YouTube channels.