Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, especially in drive-thru and delivery.
Food Quality
While some customers enjoyed the food, others complained about cold, overcooked, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including dirty drink machines and overall cleanliness issues.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall staff training.
MB
Marie B
Nov 17, 2025
1.0
I ordered my food and pulled to the window to pay and I was gonna use the $2 coupon that was on the receipt where you take a survey. Well the nice lady working had to get the manger tall black man young appears to be new: then he proceeded to say “of course they drive a corvette” ! First off thats very rude and I’m a white woman. So not only is that racial profiling, what kinda car a customer drives has absolutely nothing to do with anything? You really need to shut the window if you wanna talk crap about a customer! I use to work at taco bell and that’s not very professional of you as a manager. Wendy’s you need to do better! Maybe this particular manager needs some training on how to act as a manager! What kinda vehicle a person drives has absolutely nothing to do with anything. Y’all need to do better!
Sorry your life is so miserable working at Wendy’s that you have to talk about customers! Maybe you need a new job.
RT
Ryan Talley
Nov 16, 2025
1.0
Bad management, slow workers…
_F
_sxnate Fn
Oct 29, 2025
5.0
I got a baconator from here and I ain’t never had one so good man recommend for sure
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eden, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eden, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 627-5085.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 19 Eden Wendy’s serve breakfast?
Yes, this Wendy’s location in Eden, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 639 S. Van Buren, Eden, NC currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 7:00 AM until 12:30 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast, lunch, and dinner.
How can I place an order at this Wendy's?
You can order through the Wendy's app or online at order.wendys.com.
What payment options are accepted at this Wendy's?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for this Wendy's location?
Delivery availability varies by area; check the Wendy's app or website to confirm if delivery is available near you.
How can I contact this Wendy's location for questions or feedback?
You can call (336) 627-5085 or contact Customer Care through Wendy's website and customer satisfaction survey.
Are there any other dining options near this Wendy's?
Yes, nearby options include Bojangles' for chicken, Papa Johns Pizza for pizza, Cook Out for American fast food, and El Mercadito for Mexican groceries and food.
What nearby services can help with transportation or errands when visiting Wendy's?
Nearby places include Boost Mobile for mobile needs, CVS Pharmacy for health supplies, Shell gas station for fuel, and UPS Access Point for shipping services.
Are there financial services near Wendy's for customer convenience?
Yes, Carter Bank and Wells Fargo Bank, including their ATMs, are located nearby for banking needs.