Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold or poorly prepared items, suggesting inconsistency in food quality.
Cleanliness
Several customers noted unsanitary conditions, including dirty drink machines and overall cleanliness issues in the restaurant.
Management Issues
Feedback indicated poor management practices, with reports of unresponsive staff and inadequate handling of customer complaints.
G1
GlitterFactory 1
Dec 23, 2025
5.0
Great spot to stop n eat. Easy to get to. Nice dining area. Has an electric warmer, looks like a fire place.. radiant heat..no open flame, but looks cool. They were busy in the drive thru, but got to my order promptly as well.
DF
Dacha Fitzgerald
Dec 22, 2025
1.0
Drive thru employee was rude when taking my order and then when communicating with him at the window asking about his day he was rude and walked off cussing and the manager thought it was funny. Some of my food was cold. Very unprofessional will never go back
JS
Jesse Scott
Nov 22, 2025
1.0
its like cold baby vomit
AB
Anthony Belton
Nov 18, 2025
5.0
Awesome Employee Working There The Plase Was Clean And Fast Service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 639 S. Van Buren, Eden, NC currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 7:00 AM until 12:30 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast, lunch, and dinner.
How can I place an order at this Wendy's?
You can order through the Wendy's app or online at order.wendys.com.
What payment options are accepted at this Wendy's?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for this Wendy's location?
Delivery availability varies by area; check the Wendy's app or website to confirm if delivery is available near you.
How can I contact this Wendy's location for questions or feedback?
You can call (336) 627-5085 or contact Customer Care through Wendy's website and customer satisfaction survey.
Are there any other dining options near this Wendy's?
Yes, nearby options include Bojangles' for chicken, Papa Johns Pizza for pizza, Cook Out for American fast food, and El Mercadito for Mexican groceries and food.
What nearby services can help with transportation or errands when visiting Wendy's?
Nearby places include Boost Mobile for mobile needs, CVS Pharmacy for health supplies, Shell gas station for fuel, and UPS Access Point for shipping services.
Are there financial services near Wendy's for customer convenience?
Yes, Carter Bank and Wells Fargo Bank, including their ATMs, are located nearby for banking needs.