Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted poor customer service, with reports of rude staff and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some customers praised the freshness of the food, others reported issues with food quality, including stale items and incorrect preparation.
Speed of Service
Numerous reviews indicated that service was slow, with long wait times reported in both drive-thru and inside the restaurant.
Staff Friendliness
Despite some negative experiences, several customers noted friendly staff members who provided good service.
BE
Bruce Evans
2 days ago
4.0
Friendly service
DP
Dessert Pizza
Jan 26, 2026
2.0
I get that this location was closing early but 2 employees was very rude 1 being the manager. I had been sitting in the drive thru and truck in front of me was was stuck spinning on ice so I said ill go inside and take my food to go. We'll when I got inside I was told the inside was closed. I explained about the issue in the drive through and then the manager come out in a bad mood and when I tried to say what was going on she didn't hear me out. As a General Manager of a restaurant this is unacceptable behavior and it wasn't just me in was 3 or 4 more customers in the dining room and a couple was actually dining in. None the less I will be going to mayodan for my daily frappe.
TS
Tracy Strickland
Jan 13, 2026
5.0
Always friendly fast and accurate
CL
Christine Lerner
Dec 23, 2025
5.0
Very busy, but very fast. So food was hot and fresh
TG
The Blended Ginger
Dec 18, 2025
1.0
One of the managers at the Eden McDonald's is rude and unfriendly to customers and shouldn't work around people. He is the bigger guy with dark hair. No matter how kind you are him he is super unfriendly. This is how he is everytime I go in there. I hope he doesn't treat his employees the way he treats customers.