Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,377 reviews
5 stars
485
4 stars
267
3 stars
217
2 stars
126
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with many stating that the service was much slower than expected for a fast food restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and a lack of basic supplies like straws and napkins.
Food Quality
While some customers enjoyed their meals, many expressed dissatisfaction with the quality of food, citing stale or improperly prepared items.
- PLPaul Loomis3 days ago3.0Typical service for this franchise, food was great and fresh (an issue with some McDonald's)
- HSHeather Stanfield3 days ago3.0I was in for 18 minutes finally I went inside reached my head around and said excuse me I need my copies I've been here outside for 18 minutes a very rude violent customer came after me and if it wasn't for the two girls to help me get outside and comforted me i would have been told Rick so they might have been late but they were very good at heart
- SLSharon Lane6 days ago3.0This location is just average. Typical service and typical food. The parking lot had homeless people sitting beneath the trees on the outer perimeter of the property from time to time. Their presence isn't what bothers me, the trash left behind is. I have nothing to contribute about the dining room because I always use the drive thru.
- IWIain WisdomNov 16, 20251.0First problem is i payed for the food on the app and it didnt show on their screen till half a hour later stating i needed to double play then the irony of a plaque on the wall saying no loitering over 30 mins yet it take well over 30 to get your food. Place is pretty unprofessional, got yelled at by the manager for showing and insisting i paid for it and them repeating they couldent give me my food
- TWTaylor WoodNov 15, 20251.0Customer service was terrible. No respect and long wait time for our order. Manager on duty tonight had a very poor attitude.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 640 S Van Buren Rd in Eden, NC?
McDonald's at this location is open 24 hours every day of the week.
What are the drive-thru hours for this McDonald's?
The drive-thru is open 24 hours a day, every day at this location.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 6:00 AM to 11:30 PM, except Wednesday when it closes at 11:00 PM.
What delivery and pickup options are offered at this McDonald's?
This McDonald's offers McDelivery and curbside pickup services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food?
Yes, you can use the McDonald's app available on iOS and Android to place orders and access offers.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service available 24/7.
What nearby stores can I visit around McDonald's at 640 S Van Buren Rd?
Nearby places include Dollar General, T-Mobile, Save-A-Lot grocery store, Hibbett Sports, and AutoZone among others.
Are there any nearby dining options to check out before or after visiting McDonald's?
Yes, nearby restaurants include China Wok, Sakura sushi restaurant, and di'lishi Frozen Yogurt Bar for dessert.
What nearby health facilities are close to McDonald's at this location?
Nearby health and medical centers include Annie Penn Hospital, Southeastern Orthopaedic Specialists, Deep River Rehab, and UNC Rockingham Outpatient Rehabilitation.