Arby's

3.9
749 reviews
Get DirectionsCallWebsite

Business Details

838 S Van Buren Rd, Eden, NC
27288, United States
(336) 627-0681
http://www.arbys.com/locations/us/nc/eden/838-s-van-buren-rd/store-403
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
838 S Van Buren Rd, Eden, NC
27288, United States

Hours

Reviews

3.9
749 reviews
5 stars
346
4 stars
205
3 stars
74
2 stars
46
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food temperature and quality, including cold or overcooked items.

Speed of Service

Customers frequently noted slow service, especially during peak hours, leading to long wait times.

Inconsistency

There were complaints about missing items in orders and inconsistent food quality across visits.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive dining experiences.
  • JB
    Jessica Benfield
    5 days ago
    4.0
    If you go thru the drive thru be prepared to be waiting a while to order at the speaker. Once you get to the window, most of the time that is quick. If you are short on time I’d recommend ordering online and then going inside to pick up. Most of the time when the person acknowledges you at the speaker in the drive thru, they just say “Go ahead when you’re ready” instead of an actual greeting. The food is good and everyone I’ve come in contact with is nice, just would be nice if the whole transaction was a little faster.
  • VA
    Valorie Adams
    Dec 31, 2025
    1.0
    Not great... beef n cheddar had a weird aftertaste. I returned food to store and explained my concern. They offered to remake it, but I preferred a refund.
  • TA
    T Alexander Allen
    Nov 10, 2025
    1.0
    Went through the drive through with my wife to get dinner last night 11/9/25 around 6pm. Some person with the name tag Nyan was extremely rude on the mike and at the window. Waited almost 15 minutes for my order with one car in front of me, when I approached the window, Nyan was rude and threw our bag of food at us. One of the worst experiences I’ve ever had!
  • JC
    Jacqui Cline
    Nov 6, 2025
    1.0
    What happened to the size of the sandwiches at Arby's?????? Our Beef and Cheddar sandwiches were half the size they were a year ago and almost twice the cost!!!! Arby's has lost our business!!
  • BI
    Buddy Lee Idol
    Nov 1, 2025
    3.0
    Food wasn't as hot as I would have liked it
Read more reviews on Google