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Wingstop

2.5
(254 reviews)

Business Details

(919) 251-9666
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Durham Durham Chapel Hill Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4010 Durham Chapel Hill Blvd., Durham, NC
27707, United States

Hours

Reviews

2.5
254 reviews
5 stars
85
4 stars
9
3 stars
9
2 stars
6
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor customer service, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.

Order Accuracy

Frequent complaints about missing items, incorrect orders, and lack of proper communication regarding orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.

Positive Staff Experiences

A few reviews praised specific staff members for their friendliness and efficiency, indicating that there are some positive experiences amidst the negative feedback.
  • MA
    Michelle Allende
    Jan 24, 2026
    1.0
    Horrible! I placed an order at 9, drove 25 minutes and never got my order. Got to the restaurant and it was closed at 10. I WANT MY MONEY BACK!
  • ZM
    Zipporia Moore
    Jan 23, 2026
    1.0
    I order 20 boneless chicken wings. 10 were mango habanero and the other 10 were the honey sriracha. There was no sauce at all on my wings
  • RC
    Regina Cole
    Jan 16, 2026
    1.0
    This location is terrible . I ordered the 16pc deal with two drinks for$19.99 and I must say the drinks were the best part of the meal . For starters I only received 12 wings and 2 of them were the wing tip and some deformed crumb with a bone in it so it was actually 10 wings I split the sauce my husband got the Cajun and I got the hickory smoked bbq they put them in the same container and the sauce ran together which made mine inedible because I do not like spicy food. I also added fries which were hard as if they were over cooked so they tasted more like seasoned chips. We didn’t receive our veggie sticks as advertised with the meal and the bag comes sealed so I didn’t find any of this out until I got home it’s a 15 minute drive from where we live . I am highly upset about this as I’ve came here before and received great food ! Will not be returning .
  • AS
    argvs V S
    Jan 16, 2026
    1.0
    Bad staff and you have to wait for 30 mins for just one set of fries
  • HR
    Honest Review
    Jan 1, 2026
    1.0
    New years Eve. We get our food stolen by a delivery person. Cancelled 4 times. Wingstop refused to make our order unless we reordered. I lost a coupon due to using it on the first order. 2 hours later our food finally arrives and it was possibly the worst Wingstop food I have ever seen. Our wings were cold, fries cold. Missing items. Missing drink. No shame in giving disgusting food. We will 100% not recommend this restaurant. No customer service help. They don't answer their phones.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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