Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including slow wait times and rude staff interactions.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items.
Customer Experience
Many reviews highlighted a lack of professionalism among staff, with instances of arguing and poor communication.
Cleanliness
Several customers expressed concerns about cleanliness, particularly in the dining area and restrooms.
Positive Staff Interactions
Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
EM
E M
Nov 13, 2025
4.0
This Wendy’s has really improved lately. The food was good and the light skin African American male at the window today around 7pm was really kind. The restaurant also looked very clean. Much cleaner than before. Came multiple times months/years ago and I had to change to another location but this location has since improved.
JO
Julian Orozco
Nov 7, 2025
1.0
Mala atención al cliente, por el afán no dan salsas ni se preocupan si el pedido está bien o no.
ST
Spencer Taybron
Nov 3, 2025
5.0
The breakfast menu is the best amongst fast food.
WG
Willie the food Guy
Oct 20, 2025
2.0
Poor attitudes found the employees arguing amongst themselves about being on time and who's turn it is to do what. Also my spicy nuggets were about 4 hours of cold
JA
Jacob Adamson
Oct 10, 2025
3.0
So, this Wendy's has been a bit mixed for me for a while. Sometimes the fries are hot and crispy, sometimes they're limp and tasteless. The main gripe I have right now is that for *some* reason, they've decided that you don't get a sauce with your combo anymore. They want 50 cents extra for it, yet another business trying to nickle and dime you for every single interaction. They've raised the prices of their combos continuously over the last couple years as well, so don't even get me started on that.
Seriously. Have the decency to give us a sauce as part of our combo
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Durham, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Durham, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 544-1185.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rtp Wendy’s serve breakfast?
Yes, this Wendy’s location in Durham, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 4819 Nc Highway 55, Durham, NC?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location offer dine-in, takeout, delivery, and drive-through services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-through services.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or online at order.wendys.com for pickup or delivery where available.
What forms of payment are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at this Wendy's location in Durham, NC?
Yes, breakfast is served with several combo and sandwich options available.
How can I provide feedback or contact this Wendy's location?
You can call (919) 544-1185 directly, or reach out via the Wendy's Customer Care page and surveys online.
Are there any nearby fast food restaurants to this Wendy's location?
Yes, nearby fast food options include McDonald's, Burger King, Popeyes Louisiana Kitchen, Bojangles', and Subway.
What coffee shops or breakfast spots are near Wendy's?
You can visit nearby Dunkin' or Country Junction for coffee, donuts, or breakfast and brunch options near Wendy's.
What other amenities or shopping options are near this Wendy's location?
Nearby you can find beauty salons like Cecelia's Boutique and Pure Nail Spa, grocery stores such as Tortilleria La Migueleña, and discount stores like Big Lots.
Where can I find Wendy's menu and nutritional information?
Menu items and nutrition details are available online at menu.wendys.com and via the Wendy's mobile app.