Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of positive and negative experiences with customer service, including instances of rudeness and poor attitudes from staff.
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, with some customers expressing concern over sanitation.
Order Accuracy
Many customers noted problems with order accuracy, including missing items and incorrect modifications, leading to frustration.
Wait Times
Long wait times in both the drive-thru and inside the restaurant were frequently mentioned, with some customers reporting waits of over 30 minutes.
KS
Kent Schneider
Feb 11, 2026
1.0
Food cold and took 10 minutes to get it don't come a night
MS
Mandeep Singh
Feb 8, 2026
1.0
Givinh them 1 star they takes a time a lot and the behavior very bad
AS
Al Smith
Jan 4, 2026
2.0
Bathroom doors are locked.
PS
Patrick Slaughter
Dec 7, 2025
3.0
Some the best chicken nuggets in the business and service is good too
VA
Valerie Aasland
Dec 5, 2025
5.0
Delicious salad served with a smile. The employees and some friends made it a light-hearted stop on our way back to the hotel. Everyone we've dealt with in the Raleigh area has been so nice and helpful.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 4819 Nc Highway 55, Durham, NC?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location offer dine-in, takeout, delivery, and drive-through services?
Yes, this Wendy's location offers dine-in, takeout, delivery where available, and drive-through services.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or online at order.wendys.com for pickup or delivery where available.
What forms of payment are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at this Wendy's location in Durham, NC?
Yes, breakfast is served with several combo and sandwich options available.
How can I provide feedback or contact this Wendy's location?
You can call (919) 544-1185 directly, or reach out via the Wendy's Customer Care page and surveys online.
Are there any nearby fast food restaurants to this Wendy's location?
Yes, nearby fast food options include McDonald's, Burger King, Popeyes Louisiana Kitchen, Bojangles', and Subway.
What coffee shops or breakfast spots are near Wendy's?
You can visit nearby Dunkin' or Country Junction for coffee, donuts, or breakfast and brunch options near Wendy's.
What other amenities or shopping options are near this Wendy's location?
Nearby you can find beauty salons like Cecelia's Boutique and Pure Nail Spa, grocery stores such as Tortilleria La Migueleña, and discount stores like Big Lots.
Where can I find Wendy's menu and nutritional information?
Menu items and nutrition details are available online at menu.wendys.com and via the Wendy's mobile app.
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