Wendy's

3.4
772 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4819 Nc Highway 55, Durham, NC
27713, United States

Hours

Reviews

3.4
772 reviews
5 stars
283
4 stars
145
3 stars
101
2 stars
67
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow wait times and rude staff interactions.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items.

Customer Experience

Many reviews highlighted a lack of professionalism among staff, with instances of arguing and poor communication.

Cleanliness

Several customers expressed concerns about cleanliness, particularly in the dining area and restrooms.

Positive Staff Interactions

Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • EM
    E M
    Nov 13, 2025
    4.0
    This Wendy’s has really improved lately. The food was good and the light skin African American male at the window today around 7pm was really kind. The restaurant also looked very clean. Much cleaner than before. Came multiple times months/years ago and I had to change to another location but this location has since improved.
  • JO
    Julian Orozco
    Nov 7, 2025
    1.0
    Mala atención al cliente, por el afán no dan salsas ni se preocupan si el pedido está bien o no.
  • ST
    Spencer Taybron
    Nov 3, 2025
    5.0
    The breakfast menu is the best amongst fast food.
  • WG
    Willie the food Guy
    Oct 20, 2025
    2.0
    Poor attitudes found the employees arguing amongst themselves about being on time and who's turn it is to do what. Also my spicy nuggets were about 4 hours of cold
  • JA
    Jacob Adamson
    Oct 10, 2025
    3.0
    So, this Wendy's has been a bit mixed for me for a while. Sometimes the fries are hot and crispy, sometimes they're limp and tasteless. The main gripe I have right now is that for *some* reason, they've decided that you don't get a sauce with your combo anymore. They want 50 cents extra for it, yet another business trying to nickle and dime you for every single interaction. They've raised the prices of their combos continuously over the last couple years as well, so don't even get me started on that. Seriously. Have the decency to give us a sauce as part of our combo

Frequently Asked Questions About Wendy's

Is Rtp Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.