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Wendy's

3.7
(951 reviews)

Business Details

5402 South Miami Blvd, Durham, NC
27703, United States
(919) 474-0017

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Durham, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Durham, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5402 South Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

3.7
951 reviews
5 stars
378
4 stars
234
3 stars
155
2 stars
56
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, such as undercooked burgers and old fries.

Cleanliness

The cleanliness of the restaurant was praised by some, but there were alarming reports of unsanitary conditions, including pests.

Pricing

Several customers expressed dissatisfaction with rising prices, feeling that the value for money had decreased.
  • EE
    Extraordinary Engineer
    Feb 18, 2026
    2.0
    This is one of THE most lackluster Wendy's ever. Consistently. How? Its a busy commercial area location. The fries are ALWAYS too salty and lukewarm, burgers are old and cheese tells it all... it looks as if melted yesterday and hasn't seen any heat since then. The meat is also dry, proof these burgers have been sitting out for a long time. Food looks and tastes as if you bought it yesterday and left it out overnight. I wish they would do better. At least once in a while. Desperate for a lil lunch, I forgot how much I hate this location. Well, now I remember.
  • RP
    Rev Parks
    Feb 13, 2026
    1.0
    The heavy set white girl with all the makeup and red hair is so rude. She never speaks and never says you’re welcome. You need better people at the window. I don’t want to come here and encounter a horrible attitude like she doesn’t like her job every time I come here. Also I asked for light mayo and I was given extra mayo smh..
  • TJ
    Trevor Johnson
    Jan 28, 2026
    1.0
    Prices are much higher than they used to be and they don’t give sauces with combo meals which is kind of insulting
  • MM
    martey miller
    Jan 10, 2026
    1.0
    If this review is for the Wendy's on Miami Blvd, I stopped here at night and sat in the drive thru for 20 minutes and only moved up 3 car lengths. Slow is not the word. I left the line drove over to McDonald's and was waited on and served my special order sandwich in under 5 minutes. Never going to that Wendy's, ever.
  • MS
    Maria G sanz
    Jan 4, 2026
    1.0
    Pedi el numero 7y no le pusieron los ingredientes a la amburguesa le falto tomate y tocino

Frequently Asked Questions About Wendy's

Is 5402 South Miami Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 5402 South Miami Blvd, Durham, NC?

The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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