Brand Certified
Wendy's
3.7(951 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
5402 South Miami Blvd, Durham, NC
27703, United States
Certified by Wendy's • Feb 22, 2026
(919) 474-0017
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/nc/durham/5402-south-miami-blvd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Durham, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Durham, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.7
951 reviews
5 stars
378
4 stars
234
3 stars
155
2 stars
56
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, such as undercooked burgers and old fries.
Cleanliness
The cleanliness of the restaurant was praised by some, but there were alarming reports of unsanitary conditions, including pests.
Pricing
Several customers expressed dissatisfaction with rising prices, feeling that the value for money had decreased.
- EEExtraordinary EngineerFeb 18, 20262.0This is one of THE most lackluster Wendy's ever. Consistently. How? Its a busy commercial area location. The fries are ALWAYS too salty and lukewarm, burgers are old and cheese tells it all... it looks as if melted yesterday and hasn't seen any heat since then. The meat is also dry, proof these burgers have been sitting out for a long time. Food looks and tastes as if you bought it yesterday and left it out overnight. I wish they would do better. At least once in a while. Desperate for a lil lunch, I forgot how much I hate this location. Well, now I remember.
- RPRev ParksFeb 13, 20261.0The heavy set white girl with all the makeup and red hair is so rude. She never speaks and never says you’re welcome. You need better people at the window. I don’t want to come here and encounter a horrible attitude like she doesn’t like her job every time I come here. Also I asked for light mayo and I was given extra mayo smh..
- TJTrevor JohnsonJan 28, 20261.0Prices are much higher than they used to be and they don’t give sauces with combo meals which is kind of insulting
- MMmartey millerJan 10, 20261.0If this review is for the Wendy's on Miami Blvd, I stopped here at night and sat in the drive thru for 20 minutes and only moved up 3 car lengths. Slow is not the word. I left the line drove over to McDonald's and was waited on and served my special order sandwich in under 5 minutes. Never going to that Wendy's, ever.
- MSMaria G sanzJan 4, 20261.0Pedi el numero 7y no le pusieron los ingredientes a la amburguesa le falto tomate y tocino
Frequently Asked Questions About Wendy's
Is 5402 South Miami Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 5402 South Miami Blvd, Durham, NC?
The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Is the Wendy's at 5402 South Miami Blvd currently open?
Yes, Wendy's at 5402 South Miami Blvd is currently open and serving customers.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's food online or via an app?
Yes, you can order online through order.wendys.com or by using the Wendy's mobile app available on the Apple Store.
Does this Wendy's location offer dine-in and drive-thru options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I provide feedback or contact the Wendy's at 5402 South Miami Blvd?
You can provide feedback via the Wendy's Customer Satisfaction Survey website or contact the location directly at (919) 474-0017. General customer care is available via live chat or by calling 888-624-8140.
What nearby places of interest are close to Wendy's at 5402 South Miami Blvd?
Nearby places include Senior CommUnity Care of North Carolina PACE, Atlantic Tire and Service, and National Business Training. These can be useful landmarks or service providers near Wendy’s for customers.
Are there other dining options near Wendy's at 5402 South Miami Blvd?
Yes, several nearby restaurants include Lina's Cafe & Catering, Baba ghannouj (Mediterranean), Where’s the Jerk (Barbecue), Mr. Cheesesteak (Fast food), Ping Pong Cafe (Asian), and more offering a variety of cuisines.
Can Wendy's customers visit nearby amenities for additional services?
Nearby amenities include Carolina Dental Associates for dental care, BB&T Mortgage for financial services, and Sprint Store Durham for mobile phone needs, providing convenient access to various services around Wendy's location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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