Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.
Cleanliness
Several customers praised the cleanliness of the restaurant and bathrooms, highlighting it as a positive aspect.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better quality control.
MM
martey miller
2 days ago
1.0
If this review is for the Wendy's on Miami Blvd, I stopped here at night and sat in the drive thru for 20 minutes and only moved up 3 car lengths. Slow is not the word. I left the line drove over to McDonald's and was waited on and served my special order sandwich in under 5 minutes. Never going to that Wendy's, ever.
MS
Maria G sanz
Jan 4, 2026
1.0
Pedi el numero 7y no le pusieron los ingredientes a la amburguesa le falto tomate y tocino
DX
Despair XDG
Dec 20, 2025
1.0
Slowest Wendy's I've ever been to. Imagine waiting in line for 10 minutes to order inside and there's only 1 person in front of you. Staff aren't welcoming. No greetings, barely competent English comprehension, even speaking slowy, I regularly have to repeat myself 2 or 3 times, often times, for them to still get it wrong. Clearly DEI is not working well here.
VP
Vinh Phung
Dec 12, 2025
1.0
Open 8am? Lol okay no thank you. Go another 300 feet, so many other better options.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 5402 South Miami Blvd, Durham, NC?
The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Is the Wendy's at 5402 South Miami Blvd currently open?
Yes, Wendy's at 5402 South Miami Blvd is currently open and serving customers.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's food online or via an app?
Yes, you can order online through order.wendys.com or by using the Wendy's mobile app available on the Apple Store.
Does this Wendy's location offer dine-in and drive-thru options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I provide feedback or contact the Wendy's at 5402 South Miami Blvd?
You can provide feedback via the Wendy's Customer Satisfaction Survey website or contact the location directly at (919) 474-0017. General customer care is available via live chat or by calling 888-624-8140.
What nearby places of interest are close to Wendy's at 5402 South Miami Blvd?
Nearby places include Senior CommUnity Care of North Carolina PACE, Atlantic Tire and Service, and National Business Training. These can be useful landmarks or service providers near Wendy’s for customers.
Are there other dining options near Wendy's at 5402 South Miami Blvd?
Yes, several nearby restaurants include Lina's Cafe & Catering, Baba ghannouj (Mediterranean), Where’s the Jerk (Barbecue), Mr. Cheesesteak (Fast food), Ping Pong Cafe (Asian), and more offering a variety of cuisines.
Can Wendy's customers visit nearby amenities for additional services?
Nearby amenities include Carolina Dental Associates for dental care, BB&T Mortgage for financial services, and Sprint Store Durham for mobile phone needs, providing convenient access to various services around Wendy's location.