Wendy's

3.7
947 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5402 South Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

3.7
947 reviews
5 stars
378
4 stars
234
3 stars
154
2 stars
55
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Cleanliness

Several customers praised the cleanliness of the restaurant and bathrooms, highlighting it as a positive aspect.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better quality control.
  • MM
    martey miller
    2 days ago
    1.0
    If this review is for the Wendy's on Miami Blvd, I stopped here at night and sat in the drive thru for 20 minutes and only moved up 3 car lengths. Slow is not the word. I left the line drove over to McDonald's and was waited on and served my special order sandwich in under 5 minutes. Never going to that Wendy's, ever.
  • MS
    Maria G sanz
    Jan 4, 2026
    1.0
    Pedi el numero 7y no le pusieron los ingredientes a la amburguesa le falto tomate y tocino
  • DX
    Despair XDG
    Dec 20, 2025
    1.0
    Slowest Wendy's I've ever been to. Imagine waiting in line for 10 minutes to order inside and there's only 1 person in front of you. Staff aren't welcoming. No greetings, barely competent English comprehension, even speaking slowy, I regularly have to repeat myself 2 or 3 times, often times, for them to still get it wrong. Clearly DEI is not working well here.
  • VP
    Vinh Phung
    Dec 12, 2025
    1.0
    Open 8am? Lol okay no thank you. Go another 300 feet, so many other better options.
  • MB
    M B
    Nov 25, 2025
    3.0
    You buy tools and wood etc. Here.

Frequently Asked Questions About Wendy's

Is 5402 South Miami Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 5402 South Miami Blvd, Durham, NC?

The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.