Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.
Food Quality
Several reviews mentioned cold or poorly prepared food, including undercooked items and incorrect temperatures.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding reasonable expectations.
Management Issues
Reviews indicated a lack of effective management, with staff appearing untrained and disorganized, contributing to overall dissatisfaction.
JS
Joseph Sumpter
Nov 14, 2025
1.0
Check your order…. My order was incomplete charge me for a 10 piece nugget and was not included 😏
BF
Brett Fox
Oct 18, 2025
1.0
Horrible service. Rude cashiers. Charging extra for sauce! Never had to deal with this before. Will just go to chick fila next time and be treated right.
HR
Halymah Rogers
Oct 11, 2025
1.0
Went there last night I got 3 5 4 5 came to 20 I said why so much just up charging people drinks with out asking I said no thank you can u give me regular procedeed to hand drinks back cashier said I can't take them back tru window but then here goes dude manager saying take it back cool 1 of my orders were with b potato I got fries take it back again no fork no dipping sauce and rude to be a manager learn how to pack an order act as if u were getting food how would u want to be treated and ur food to be treated customer service trash
JH
Joe Hunter
Sep 1, 2025
3.0
This Wendy's has gone down in Satisfaction over the years, I hardly ever patronize with them.
KN
Keno Nezami
Aug 31, 2025
5.0
Drivethru pickup for "lunch". Thanks for being open
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Durham, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Durham, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 957-4887.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Miami Boulevard Wendy’s serve breakfast?
Yes, this Wendy’s location in Durham, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1808 S. Miami Boulevard in Durham open currently?
Yes, this Wendy's location is open and committed to serving quality food daily.
What are the drive-through hours for this Wendy's location?
Drive-through is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and Friday to Saturday from 8:00 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, the location offers drive-thru, dine-in, takeout, and delivery where available.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition info can be found on order.wendys.com or the Wendy's mobile app by selecting this location.
Is there a Wendy's located near 1808 S. Miami Boulevard for quick fast food options?
Yes, the Wendy's at 1808 S. Miami Boulevard is itself located there, providing convenient fast food options nearby.
What are some nearby fast food or dining options near this Wendy's?
Nearby options include KFC, Taco Bell, Bojangles', and New Japan Restaurant, offering variety if you'd like to explore different cuisines after visiting Wendy's.
Are there other useful nearby places around Wendy's for customers?
Yes, nearby places include gas stations like 76, Citgo, and Tommy's Mini Mart for fuel or convenience, and Bethesda Christian Academy and Bethesda Baptist Church, which customers may be visiting before or after Wendy's.