Wendy's

3.6
1348 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1808 S. Miami Boulevard, Durham, NC
27703, United States

Hours

Reviews

3.6
1,348 reviews
5 stars
493
4 stars
321
3 stars
203
2 stars
114
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Food Quality

Several reviews mentioned cold food, incorrect items, and poor preparation, leading to a negative dining experience.

Management Issues

Customers frequently criticized management for being unhelpful, rude, and failing to address staff behavior and service quality.

Long Wait Times

Many customers experienced long wait times both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
  • MG
    Mercedes Guy
    4 days ago
    1.0
    Terrible service, no acknowledgement, no I'll be right with you, customer service lacking needs retraining. Stood at the counter 3 to 5 min no acknowledgement!!!!!!
  • CS
    Chris S
    5 days ago
    5.0
    LJ is amazing. She is very pleasant and friendly. The customer service was outstanding and she had me and my co.worker laughing until our order was ready. Food came out fast and fresh. Definitely recommend Wendy's if your on this side of town and need a quick lunch spot.
  • AE
    Arnold Eatmon
    Dec 26, 2025
    4.0
    Glad they were still open late on Xmas eve. Really courteous drive thru attendant.
  • JS
    Joseph Sumpter
    Nov 14, 2025
    1.0
    Check your order…. My order was incomplete charge me for a 10 piece nugget and was not included 😏
  • BF
    Brett Fox
    Oct 18, 2025
    1.0
    Horrible service. Rude cashiers. Charging extra for sauce! Never had to deal with this before. Will just go to chick fila next time and be treated right.

Frequently Asked Questions About Wendy's

Is Miami Boulevard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1808 S. Miami Boulevard in Durham open currently?

Yes, this Wendy's location is open and committed to serving quality food daily.