Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
840 reviews
5 stars
484
4 stars
181
3 stars
65
2 stars
21
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unresolved issues with orders.
Food Quality
Several reviews indicated a decline in food quality, with complaints about improperly prepared items and freshness.
Speed of Service
While some customers praised the quick service, others noted long wait times and issues with online orders.
Cleanliness
Multiple reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions.
Staff Friendliness
Despite negative experiences, some customers highlighted friendly and helpful staff members, particularly during busy times.
- SGShanai GreenDec 10, 20251.0Placed an order for an açaí bowl WITH NUTELLA and got a bowl without. Called to resolve the issue and the woman hung up the phone on me when I asked for the 1-800 number for the refund. This could be the last TS on earth I’d never return.
- DHDavid HouseNov 25, 20255.0Cranberry truffle was ready in three minutes. Fast and friendly location. Definitely recommend
- ALAmber LeonardNov 1, 20251.0I didn't like my smoothie and I was told they can't remake or get a refund. I would need to repurchase it again! I have been a customer service manager for almost 18 years & I have never treated anyone like this and/or not made the moment right for a customer. I'm definitely disappointed in tge manager & unprofessional customer service skills! Hopefully this location can start making things right & value their customers In the future!
- JJJessica JonesOct 29, 20255.0Great smoothies. Staff took our orders right before closing, it was greatly appreciated. Very tasty treat!
- KCKymberli C.Oct 19, 20255.0I stopped by to get a pick me up while my cat was being serviced across the street. I ordered a smoothie and sat to read but the playlist was too good! My smoothie was thick, delicious and gingery just how I like it. The staff was nice and welcoming so ill definitely be back.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Durham?
Dine-in hours are Monday to Wednesday, Friday from 7 AM to 9 PM; Thursday from 10 AM to 9 PM; Saturday from 8 AM to 9 PM; and Sunday from 9 AM to 9 PM.
What meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, brunch, lunch, dinner, and late night meals.
What services does Tropical Smoothie Cafe offer for ordering?
They offer in-store pickup, curbside pickup, delivery, and same day delivery services.
Which payment options are accepted at Tropical Smoothie Cafe?
Payments accepted include American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What types of food and specialties can I expect at Tropical Smoothie Cafe?
You can enjoy smoothies, wraps, desserts, acai bowls, flatbreads, salads, quesadillas, kids food, and more, including gluten-free and vegan options.
How can I order from Tropical Smoothie Cafe online?
You can order ahead via their app or website for in-cafe pickup, curbside, or delivery at https://order.tropicalsmoothiecafe.com/menu/NC-015.
Are there other dining options near Tropical Smoothie Cafe in Durham?
Yes, nearby dining options include Quiznos (sandwich shop), Greek Cuisine (Mediterranean and Middle Eastern), Thali Indian Restaurant, Societa Sicilian-American Comfort & Street Food, and Randy's Pizza.
What family-friendly amenities does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe has a children's menu, free Wi-Fi, counter service, and welcomes families.
How can the nearby Quiznos and Subway shops help when visiting Tropical Smoothie Cafe?
If Tropical Smoothie Cafe does not have what you want, nearby Quiznos and Subway offer alternative sandwich options for quick meals.