Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3509 Westgate Dr in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
810 reviews
5 stars
255
4 stars
140
3 stars
101
2 stars
75
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Food Quality
Feedback indicated inconsistent food quality, with some customers experiencing bad food or food poisoning, while others praised the taste when orders were correct.
Staff Attitude
Numerous reviews mentioned unprofessional and rude behavior from staff, contributing to a negative customer experience.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary food handling practices.
- EWErica Whitaker3 days ago1.0Literally just left and after waiting in the drive thru for forever and ordering via the “smart” speaker box, was actually denied the food that I ordered due to THEIR error. When I corrected the person at the window, with cash in hand, I was told that I would need to go back around and order at the box again. When I asked if my order could be corrected, just given a “no”. When I asked where the next nearest location was, “I don’t know “. Rude, especially when I literally only asked that my order be correct.
- GLGage LeightonOct 9, 20252.0Slowest Taco Bell ever
- TWTaylor WOct 4, 20251.0Got nachos grande with no nacho cheese or chips bigger than a nickle
- JHJessica HawksSep 28, 20255.0This Taco Bell is the only one in Durham that I’ll go to. They always get into order right and it’s made very well. The people are super friendly! I definitely recommend this one
- MVM. V.Sep 21, 20255.0My opinion is that they give you well-prepared and hot food and that is very good.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell located at 3509 Westgate Dr, Durham?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
What are the main payment options accepted at this Taco Bell?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at this location.
Can I order food online from the Taco Bell at 3509 Westgate Dr?
Yes, you can order ahead online on the Taco Bell website or mobile app for pick up or delivery.
Does this Taco Bell serve breakfast items?
Yes, breakfast is served along with lunch and dinner at this location.
Is there a drive-through service available at this Taco Bell?
Yes, this Taco Bell offers a drive-through service for customer convenience.
Does this Taco Bell offer vegetarian menu options?
Yes, vegetarian options are available as the restaurant serves vegetarian-friendly food.
What nearby food options are available around Taco Bell at 3509 Westgate Dr?
Nearby, you can find KFC - Kentucky Fried Chicken and Mi Cancún of Durham, another Mexican restaurant. You might enjoy visiting these spots before or after your Taco Bell visit.
Are there any wellness or health-related places close to this Taco Bell?
Yes, The Wellness Station and Health Touch North Carolina offer physical therapy and holistic wellness services nearby if you want to relax or focus on health after dining.
What financial or banking services are near the Taco Bell at 3509 Westgate Dr?
Nearby, you can find Edward Jones financial advisors and a PNC bank branch, useful if you need to handle finances during your visit to the area.
Does this Taco Bell have facilities for families and children?
Yes, this location welcomes families and children, providing seating and restrooms suitable for them.