Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3509 Westgate Dr in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, unprofessional staff, and issues with order accuracy.
Food Quality
There were numerous complaints about food quality, including cold food, incorrect orders, and concerns about hygiene.
Staff Attitude
Many reviews highlighted rude or indifferent behavior from staff, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food on certain occasions.
MA
Mike A
1 day ago
1.0
There was no one in here and the lady brought me to the kiosk as if I didn't know that was there. How about just do your job? And the few drinks I tried from the fountain were empty. I could understand if you're busy and point me to the kiosk, but you can't take one persons order? So lazy 😂
R1
Rihanna 149
Jan 4, 2026
5.0
Julie knows how to treat her customers with care
AT
Annika Toguchi
Dec 11, 2025
2.0
I ordered A couple things and when I opened the bag, they gave me half fries. The quality of the food is also not very good. My food came very cold as well. This Taco Bell location needs to do better and stop being stingy with the food.
MG
Mikey G
Dec 10, 2025
1.0
Twice I have been here when they are supposed to be open in the morning and they are not answering the voice box
LK
LONI KAY
Dec 7, 2025
1.0
We ordered on uber eats, waited damn near an hour for uber eats to send 2-3 drivers the order with no explanation. Finally decided to go up there to see what the issue was since none of the uber eats driver offered any explanation, come to find out there were at least 15 people waiting inside, only 3 workers and none of them had anything to say about the wait. Frustrating and unprofessional.
What are the drive-through hours at Taco Bell located at 3509 Westgate Dr, Durham?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
What are the main payment options accepted at this Taco Bell?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at this location.
Can I order food online from the Taco Bell at 3509 Westgate Dr?
Yes, you can order ahead online on the Taco Bell website or mobile app for pick up or delivery.
Does this Taco Bell serve breakfast items?
Yes, breakfast is served along with lunch and dinner at this location.
Is there a drive-through service available at this Taco Bell?
Yes, this Taco Bell offers a drive-through service for customer convenience.
Does this Taco Bell offer vegetarian menu options?
Yes, vegetarian options are available as the restaurant serves vegetarian-friendly food.
What nearby food options are available around Taco Bell at 3509 Westgate Dr?
Nearby, you can find KFC - Kentucky Fried Chicken and Mi Cancún of Durham, another Mexican restaurant. You might enjoy visiting these spots before or after your Taco Bell visit.
Are there any wellness or health-related places close to this Taco Bell?
Yes, The Wellness Station and Health Touch North Carolina offer physical therapy and holistic wellness services nearby if you want to relax or focus on health after dining.
What financial or banking services are near the Taco Bell at 3509 Westgate Dr?
Nearby, you can find Edward Jones financial advisors and a PNC bank branch, useful if you need to handle finances during your visit to the area.
Does this Taco Bell have facilities for families and children?
Yes, this location welcomes families and children, providing seating and restrooms suitable for them.