Taco Bell

3.2
1393 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2101 E NC Highway 54 in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2101 E NC Highway 54, Durham, NC
27713, United States

Hours

Reviews

3.2
1,393 reviews
5 stars
452
4 stars
271
3 stars
181
2 stars
109
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews mentioned poor food quality, including cold, undercooked items and incorrect orders.

Staff Performance

While some employees received praise for their kindness and hard work, others were criticized for poor attitudes and lack of professionalism.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty floors and issues with food handling.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others reported significant issues.
  • MD
    Michael DuPuis
    2 days ago
    1.0
    Every time I order from here they get the Order wrong or there’s missing items. No attention to detail. Take out and or delivery
  • HL
    Hufflepuff lover
    Dec 31, 2025
    1.0
    Don't trust their website or app for holiday hours or you might just get your money stolen. I put in an order today at 9:00 pm even checked their website and downloaded the app to make sure they'd be open for new years eve and I get there and I get told that since I put my order in at exactly 9 that I can't get my food cause they closed early but no where on their website or app does it say closing early it actually says their still open and that you can order. And since they are closed and can't finish the order I can't get my order number
  • LP
    Luke Posey
    Dec 26, 2025
    5.0
    This was genuinely the best Taco Bell experience I’ve ever had. Great customer service and the food was ready within 1 minute of our order. It was so good I will be telling my friends about it.
  • SP
    Seth Perritt
    Dec 24, 2025
    1.0
    Worst Taco Bell ever. Don’t usually write reviews, but this place will make you never want Taco Bell again. Horrible food. Some of my tacos were legit inedible due to a strong bitter flavor. Plus I had to wait almost an hour for it too.
  • EM
    E M
    Dec 18, 2025
    4.0
    I came here a couple weeks ago for the first time in years. It was very busy with a long drive through line and a few people inside. Only 2 people were working. The tall guy with the dreads was very kind, kept apologizing for the wait, helping people at the drive through and helping the customers that were coming in. He kept a positive attitude even in the midst of a stressful situation dealing with rude angry customers. I saw the way he handled the customers and he did his very best. Thanks to whoever you are! Made my experience worth while. There was a girl making the food and the food wasn’t the best. My nachos had a lot of beans but hardly no meat. But the kindness of the guy at the front made the experience still worth it. They were busy so I understand if the food wasn’t the very best.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 2101 E NC Highway 54 in Durham?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.

What services does Taco Bell at this location offer?

They offer online ordering for pick up or delivery, have drive-through service, dine-in seating, and welcome families and children.