Taco Bell

3.2
1377 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2101 E NC Highway 54 in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2101 E NC Highway 54, Durham, NC
27713, United States

Hours

Reviews

3.2
1,377 reviews
5 stars
448
4 stars
269
3 stars
181
2 stars
109
1 star
370

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including sour tastes, cold items, and food poisoning.

Service Speed

Many reviews highlighted slow service times, with waits of 30 minutes or more for orders.

Customer Service

Customer service was frequently criticized, with reports of rude staff and unresolved complaints.

Order Accuracy

Several customers experienced incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

There were complaints about unsanitary conditions, including dirty floors and poor food handling practices.
  • NM
    Nun Matters
    Nov 10, 2025
    1.0
    Food is good but service here is bad. Management needs to either hire more people or find a way to make service faster. I ordered 2 things and I've waited almost 30 mins... For what?
  • DC
    Dan Clayton
    Nov 9, 2025
    4.0
    They don't always turn on the parking lot outside lighting, including the sign. I'm not sure why, but it's looking like they are keeping the lights on now. I do like this Taco Bell
  • MA
    Megan Androschko
    Nov 8, 2025
    5.0
    I come here pretty late after work most Fridays. My order is always correct, fast, and hot. The people working there work super hard, and they manage to still have a sense of humor even after being understaffed. They deserve a lot more recognition and praise than I’m sure they get — I literally go out of my way just to come here rather than the Taco Bell 1 mile from my house ( in north Raleigh ) because they do such a good job. Thank you guys !
  • SS
    stef
    Nov 5, 2025
    5.0
    This is a very good taco bell, one of the best even! It is very clean and new, and the drive thru does not have the AI. I always order a chicken flatbread with onions and jalepeño sauce and they were some of the best I've ever had. So much delicious sauce and the chicken is crispy! I have been here about 6 times so far and my order is always right ✅️
  • TF
    Tanisha F
    Oct 29, 2025
    1.0
    Hi I ordered a Mexican pizza yesterday evening and it did not taste right at all i got food poisoning from the Mexican pizza the shell did not taste right at all i been up all night long sick I called taco bell to report it and talk to the assistant manager and he told me they have been getting calls about there shells and food not tasting right so if there are others customers are calling why would you serve your customers food that people have been complaining about…the Taco shells Mexican shells and not just throw it away. I just don’t understand it, but I wind up getting sick behind it. Not good at all

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 2101 E NC Highway 54 in Durham?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.

What services does Taco Bell at this location offer?

They offer online ordering for pick up or delivery, have drive-through service, dine-in seating, and welcome families and children.