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Taco Bell

3.2
(1397 reviews)

Business Details

2101 E NC Highway 54, Durham, NC
27713, United States
(919) 544-7954

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2101 E NC Highway 54 in Durham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2101 E NC Highway 54, Durham, NC
27713, United States

Hours

Reviews

3.2
1,397 reviews
5 stars
452
4 stars
271
3 stars
181
2 stars
109
1 star
384

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service times, with customers frequently waiting excessively for their orders.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and poor treatment.

Food Quality

Several customers complained about food quality issues, including cold or undercooked items and unpleasant tastes.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and poor hygiene practices.
  • PB
    Pierce Banks
    1 day ago
    1.0
    I came in to use the bathroom and seen there was a code for the bathroom I go to the front to ask an employee do I have to buy something to get the code or can I just get the code for the bathroom as some places you have to purchase before you can use things within the store the employee a African American man with colored eyes and twist and or dreadslocs I forget just looked at me and didn’t answer me or acknowledge me in any type of way until a different coworker walked past him then he singled her to speak to me almost like I wasn’t even worth his time or it’s too much energy to answer a simple question about the bathroom? I asked the other employee for the code to the bathroom she then said it and left the building when I put in the code it was wrong and I never got to use the bathroom I didn’t feel comfortable asking any further because of the energy inside of the store didn’t want to get ignored again pls do better for future customers
  • NB
    Nick Bodnar
    Feb 8, 2026
    1.0
    Not sure what was going on today (Feb 8) but after sitting in the drive through for ~12 min and not moving, I went inside to try to pick up my online order but found a like 10 people long, all wondering why no employees were helping customers. I left and canceled my online order.
  • LM
    Leopard Massacre
    Feb 8, 2026
    1.0
    Took 45 mins just to make 6 simple tacos. Unprofessional staff and customer service.
  • VW
    Valentina White
    Jan 24, 2026
    1.0
    Beware, food will not be correct if you want to customize your food! This will be my last time coming here. Never had this many issues before it’s any Taco Bell in my lifetime! Asked for a “black bean Crunchwrap” and “black bean nacho supreme” and still got a beef Crunchwrap and the nachos has zero cheese! What the heck!! I even went to the store myself instead of Ubereats and STILL had issues. They weren’t even busy and I still cannot get the correct food. Would not recommend at all!
  • KW
    Kimwa Walker
    Jan 17, 2026
    1.0
    Tonight I paid for an order of one burrito and one order of nacho fries. I paid for my order at 8:38pm, but I didn't receive the food until 9:46pm! This location consistently makes drive-thru customers wait in a line around the front of the building to receive our food and it's always a ridiculously long wait. Also, they lock the doors so no one can even come in to inquire about the status of their order. And the staff treats customers like we're bothering them for not wanting to wait an hour for a simple fast food order. I don't know if they're understaffed or what the problem is, but it's completely unacceptable.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 2101 E NC Highway 54 in Durham?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.

What services does Taco Bell at this location offer?

They offer online ordering for pick up or delivery, have drive-through service, dine-in seating, and welcome families and children.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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