Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Durham Subway® Restaurant at 3600 Hillsborough Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
199 reviews
5 stars
89
4 stars
45
3 stars
27
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor service.
Food Freshness
While many customers appreciate the freshness of the ingredients, there are complaints about stale or improperly prepared food.
Order Accuracy
Several reviews mention issues with incorrect orders, particularly with online and app orders, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions.
Timeliness
Customers have experienced inconsistent service speed, with some noting quick service while others mention delays or early closures.
- SSSidetracked Store4 days ago1.0I am very disappointed in this location. I ordered food on the app last weekend, it took my money, I go over to get my food and the place is closed for renovations. ????? Does Subway REALLY not have a way to disable a location from the app? Subway has removed all customer service numbers from their website. I was picking up food for myself and someone else so I’m out nearly $30. No one has responded to me from their little digital customer service assistant online. No one answers the phone at the store location. Their app is not the best anyway, but this is HORRIBLE customer service!!!! Money is not growing on trees right now, so to take nearly 30 dollars from someone meant to feed people… it shouldn’t have happened at all, but whoever is in charge should at least respond to customers.
- MFMarion FoxeJul 5, 20251.0Great in person but when you order delivery they seem to not toast your food when asked
- RRRonJan 24, 20251.0Literally turns off the lights on me 7 mins before closing.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 3600 Hillsborough Rd?
Subway is open daily from 9:00 AM to 10:00 PM.
Does the Subway at 3600 Hillsborough Rd offer delivery or curbside pickup?
Yes, they offer both curbside pickup and delivery services.
What meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I place an order online or through an app for this Subway?
Yes, you can order quickly and easily via the Subway app or online at their menu page.
Does this Subway location provide catering services?
Yes, they offer catering services for your needs.
Is there dine-in seating available at Subway on Hillsborough Rd?
Yes, this Subway location serves dine-in customers.
What is the address and contact number of this Subway?
Subway is located at 3600 Hillsborough Rd, Durham, NC 27705. You can call them at +1 919-383-9219.
Are there other food options near Subway on Hillsborough Rd?
Yes, nearby food options include Domino's Pizza, Cook Out, KFC, and Taco Bell, providing a variety of fast food and dining choices.
What other services are located near Subway that customers might find helpful?
Nearby services include White Star Laundry & Cleaners, Joe's Hair Cuts salon, LibertyX Bitcoin ATM, and UPS Access Point for shipping and courier needs.
Are there hotels close to Subway for visitors staying in Durham?
Yes, nearby hotels include Home2 Suites by Hilton Durham University Medical Center and Hampton Inn & Suites Durham University Medical Center, convenient for visitors planning to dine at Subway.