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Subway

3.8
(201 reviews)

Business Details

3600 Hillsborough Rd, Durham, NC
27705, United States
(919) 383-9219
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Durham Subway® Restaurant at 3600 Hillsborough Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3600 Hillsborough Rd, Durham, NC
27705, United States

Hours

Reviews

3.8
201 reviews
5 stars
91
4 stars
45
3 stars
27
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh ingredients while others received incorrect or poorly made orders.

Cleanliness

Generally positive remarks about cleanliness, although some customers reported unsanitary conditions.

App Issues

Frequent complaints about the app malfunctioning and causing order issues.

Timeliness

Some customers experienced delays or issues with orders not being ready on time.
  • SS
    Sidetracked Store
    Nov 20, 2025
    1.0
    I am very disappointed in this location. I ordered food on the app last weekend, it took my money, I go over to get my food and the place is closed for renovations. ????? Does Subway REALLY not have a way to disable a location from the app? Subway has removed all customer service numbers from their website. I was picking up food for myself and someone else so I’m out nearly $30. No one has responded to me from their little digital customer service assistant online. No one answers the phone at the store location. Their app is not the best anyway, but this is HORRIBLE customer service!!!! Money is not growing on trees right now, so to take nearly 30 dollars from someone meant to feed people… it shouldn’t have happened at all, but whoever is in charge should at least respond to customers.
  • BC
    Brett C
    Dec 30, 2018
    5.0
    Fresh bread and friendly staff.
  • AA
    angindurham
    Aug 28, 2018
    5.0
    Always very polite, Always fresh ingredients really like the Subway
  • CF
    Chirease Fagan55
    Jan 18, 2018
    5.0
    Great service

Frequently Asked Questions About Subway

What are the operating hours of Subway at 3600 Hillsborough Rd?

Subway is open daily from 9:00 AM to 10:00 PM.

Does the Subway at 3600 Hillsborough Rd offer delivery or curbside pickup?

Yes, they offer both curbside pickup and delivery services.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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